Invigilator - Brooks Satelite Location

3 weeks ago

Brooks, Canada Immigrant Services Calgary Full time

**About Us**:
For over 40 years, Immigrant Services Calgary has been an integral part of the Calgary community, working to make a meaningful difference in the lives of newcomers. Through our work, we ensure families and individuals have the support they need to successfully begin a new chapter of their lives in Canada.

We continually innovate in our work, reimagining and transforming the newcomer experience to make it easier for our clients to access the support they need to thrive. We collaborate with partner agencies, governments, organizations, and community advocates, to help immigrants and refugees build thriving lives in our community.

Immigrant Services Calgary helps over 10,000 newcomers each year, connecting them to programs and services to unleash their potential.

**Our Vision**: Unleashing the economic, social, and civic potential of clients.

**Our Mission**: Connecting newcomers to the right service at the right agency every time.

**Our Values**: we are forward thinking, adaptable and optimistic. We value accountability, collaboration, and impactfulness. We act with integrity and treat people with respect.

**The Position**:
The role of the Invigilator is to monitor administration of language assessments (Reading and Writing portion) to ensure that all testing and confidentiality guidelines are followed and that test takers are provided with testing environment that would enable them to perform to the best of their abilities. This position reports to the CLARC Team Lead - Southern Alberta and Offsite Operations.

Applicants must be legally authorized to work in Canada to be considered for this position.

**Note**: This is a part time position of approximately 7.5 hours/week.

**Duties and Responsibilities**:

- To ensure that appropriate testing materials and equipment are available and set up prior to assessment session
- Distribute Writing and/or Reading test to test takers
- Keep records of start and finish time
- Assign clients to language assessors for Listening/Speaking test portion
- Provide standardized instructions to clients based on the training received
- Assist with the completion of client intake and data collection
- Assist and implement online invigilation
- Assist with the general task work necessary to the smooth functioning of the Centre, including assisting other staff in their duties when required
- Interact with clients demonstrating tact, diplomacy, respect and neutrality
- Assist with the ordering and maintenance of office supplies, brochures and pamphlets
- Assist, on occasion, with managing C-LARC’s very busy multi-line switchboard. This duty including answering phone, transferring calls, taking accurate messages, book client appointments for assessments and counselling according to established procedures, and conduct systematic daily appointment verification and confirmation
- Other duties as assigned by the Supervisor

**Qualifications and Skills**:

- Certificate in Office Administration/Clerical
- Excellent time management, multitasking and problem solving
- Ability to work under pressure in a fast-paced environment,
- Excellent computer, data entry and typing skills
- Excellent customer service skills
- Ability to work alone and as a part of a team
- General understanding of second language acquisition and test-taking techniques
- Familiarity with Canadian Language Benchmarks
- Excellent communication and interpersonal skills
- Excellent command of English
- Multicultural awareness and sensitivity
- Excellent work ethics
- Office and filing experience

**How to Apply**:
Diversity and Inclusion

We are proud to be a welcoming and inclusive organization that embraces the diverse backgrounds and unique perspectives of every individual. We believe that diversity strengthens us, enabling us to better support our clients and create a richer community.

We are honoured to work on the traditional territories of the people of the Treaty 7 region in Southern Alberta, which includes the Blackfoot Confederacy (comprising the Siksika, Piikani, and Kainai First Nations), as well as the Tsuut’ina First Nation, and the Stoney Nakoda (including the Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to Métis Nation of Alberta, Region III.

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