[ca Hq] Analyst, Supply Chain Planning

5 months ago

Toronto, Canada HelloFresh Full time

**S'more about the team**

We are looking for a data-driven, analytically-minded Supply Chain Analyst to bridge the gap between the Culinary and Operations teams of our newest brand, Factor: a healthy, ready-to-heat meal delivery service.

This data-driven planning role will be responsible for building our weekly rotating menu of ready-to-heat meals, optimizing performance within a range of constraints, including customer experience, cost, seasonality, and production complexity.

In this role, you will work between our Culinary, Kitchen Operations, and Procurement teams to ensure we're prioritizing the needs of our customers while also setting up our production teams for success. You will be responsible for identifying areas of improvement in our active database and aid in developing new product development briefs to accompany them.

This role will report directly to the Product Manager.

**Lettuce share what this role will be responsible for**
- Using customer feedback, recipe performance, supply chain constraints, cost, and more to develop a weekly menu aligned with demand, performance, and budgetary requirements. You will also assist in developing the menu planning roadmap, aligning stakeholders on key timelines (new recipe onboarding, etc.) and constraints (seasonality, etc).
- Utilize performance ratings, meal feedback, and technical constraints to identify areas of opportunity, aiding in new product development to meet business objectives.
- Develop/improve tools and support the creation of metrics to identify gaps in our recipe database and improve reporting of menu planning weekly results.
- Work with the Analytics team to build out more sophisticated planning models and tools to improve menu planning efficiency.
- Report performance KPIs - including menu satisfaction and appeal, database health, and budget alignment - in stakeholder meetings with a clear action plan for improvements.
- Be a data champion for the Product, Culinary, Procurement, and Production teams - support in automating processes, performing complex analysis, and providing meaningful and actionable insights to improve team and business performance.
- Gather and analyze historical and forward-looking data - including recipe performance, ingredient seasonality, budget requirements, and consumer preferences - to outline short and long-term development and onboarding requirements for our Culinary, Product, and Procurement teams. Improve and maintain these dashboards over time to ensure we thoroughly understand our ability to execute across key areas over time.
- Maintain ownership of weekly content management and uploading, including menu and meal details and associated sorting logic.
- All other duties, as assigned

**Sound a-peeling? Here's what we're looking for**
- 1-3 years of experience delivering analytical solutions to complex problems
- Bachelor’s degree in Business, Supply Chain Planning, Finance, Accounting, or another relevant field of study
- Ability to work with database systems and provide intelligence-driven conclusions.
- Highly organized and detail-oriented: you have well-developed strategies for never missing a deadline or overlooking a key detail and are comfortable juggling multiple priorities at once.
- Experience with Tableau and SQL is a significant plus
- Experience delivering actionable, data-driven insights.
- Excellent problem-solving and critical-thinking skills

**Let’s cut to the cheese, this is why you'll love it here**
- **_Box Discount _**:

- Amazing discounts on 1 box per week 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box
- **_Health & Wellness _**-**_ _**Health & Dental benefits from day 1, a Health Spending Account, and unlimited access to the Headspace app to meet your self-care needs.
- **_Vacation & PTO _**-**_ _**Time off is also an important part of self-care We offer generous vacation and PTO to help you create a good work-life balance.
- **_Family Benefits _**:

- A parental leave top-up program for expectant parents
- **_WFH Allowance _**:

- A one time fund to help you set up or improve your home office
- **_Growth & Development_** - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund
- **_Work Hard & Have Fun_** - From team socials to HQ Wellness Wednesdays, you’ll have plenty of opportunity to experience the fun
- **_Diversity & Inclusion Initiatives _**:

- With impactful ERG’s like HelloChange and Women Empowerment, we are committed to our diversity, equity & inclusion efforts
- **_Food Puns_** - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names

**Flexible Hybrid Approach**

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the

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