Career and Personal Development Practitioner

2 weeks ago

Red Deer, Canada Cosmos Support Services Ltd. Full time

**Key Responsibilities**:
**Provide job search services to individuals**
- Create and track data, evaluation surveys, and assessments for individuals
- Network, consult, and approach employers
- Develop resumes, arrange job tours, job shadows, interviews, update job board and job analysis
- Support clients on the first few shifts of employment to help with the transition into the workplace
- Work outside normally scheduled hours dependent on the client’s employment shifts
- Conduct cold calls, door to door networking with local employers and educational institutions
- Keeps current with the employment sector’s trends, updates, and management tools.
- Communicates in a professional, timely, accurate, and respectful manner.
- Works effectively in a collaborative, team-oriented environment.
- Research information needed to develop strong recommendations to employers

**Present workshop material**
- Facilitate Career, Employment, and Personal Development workshops in various formats
- Use various presentation methods for group comprehension.
- Develop learning activities, sessions, or lesson plans
- Effective communication with internal and external programs to determine workshop needs.
- Build a rapport with external referral sources.
- Market program by developing and revising program manuals, brochures, etc.
- Schedule workshops, sessions, groups, and 1:1 meetings efficiently to maximize deliverables
- Take responsibility for ensuring all training rooms/venues, equipment, and other requirements are booked up or canceled in advance.
- Print training support materials/handouts for training courses and assist with the creation or formatting of these where relevant.
- Assist with the client intake process

**Additional Expectations**:

- Communicates regularly with management to identify training needs and align training with the company strategy.
- Ensure effectiveness of training programs. Make modifications to align retraining with developing needs.
- Participates in training activities to increase personal skill levels and to improve overall agency operations.
- Ensures training course set up / clean up before and/or after a training event.

**Safety and Well-Being**
- Report, write, and submit incident reports as required in accordance with agency policies and procedures.
- Ensure client, staff, and agency confidentiality, always adhering to FOIP and agency policies and procedures.
- Read, understand, and comply with Cosmos Health and Safety policies and safe work procedures/practices.
- Wear the appropriate personal protective equipment and clothing for their job duties
- Report any unsafe, unhealthy condition to their supervisor immediately.
- Report any injury, equipment damage, or near misses to their immediate supervisor and complete the required documentation.
- Take every reasonable precaution to protect the safety of co-workers, clients, and self
- Actively and positively participate in the Cosmos Health and Safety Program.
- Demonstrate positive approved safety practices and procedures and set a good example for fellow employees.

**Education, Experience, and Qualifications**:

- A Diploma in a relevant discipline is preferred from a recognized institution, augmented by progressive direct or related experience
- Knowledge of training and facilitating Workshops.
- Minimum of 3 years experience in a related field.
- Knowledge and understanding of relevant general and organization-specific policies, procedures, operational protocols, professional codes of ethics, and other practice guidelines.
- Demonstrated supervisory leadership, team-building, and related skills and aptitudes, including strong coaching and mentoring skills and the ability to employ effective conflict resolution and mediation techniques.
- Knowledge of assessment and evaluation tools.
- Demonstrated ability to work effectively in a collaborative, team-oriented work environment.
- Well-developed computer and writing/reporting skills in accordance with the specific role and agency/service requirements; and basic internet search skills and the use of basic financial management, database, and analysis tools.
- Effective communication skills. Including facilitation skills to provide in-services to staff.
- Effective time and priority management skills and the ability to balance competing demands/priorities and deal with competing opinions. This includes knowing when it is appropriate to ask for assistance or refer to more experienced staff.
- Knowledge of basic rules and guidelines for personal health and safety, as appropriate.

**Mandatory Conditions**:

- Clear Vulnerable Record Check
- Driver’s Abstract
- Valid Driver’s License
- Valid Vehicle Insurance (2 Million liability coverage)
- Reliable Vehicle

**Additional Attributes/Preferred Skills**:
**Skill/Experience**
- Strong attention to detail and organization
- Consistency with processes and daily tasks
- Self-starter, outgoing and proactive approach in resolving problems

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