Community Support Worker

2 weeks ago


Hamilton, Canada YWCA Hamilton Full time

**Who We Are**

Founded in 1889, **YWCA Hamilton** is known as one of Hamilton’s original social innovators and works from a feminist, anti-racist, and anti-oppressive framework. We are dedicated to strengthening women’s and girl’s voices, broadening their choices, building dynamic leadership and providing essential services that promote safe, inclusive and equitable communities.

**YWork for us?**

At **YWCA Hamilton**, we are intentional about fostering a workplace culture that values positive physical and emotional well-being through our values of Intersectional Feminism, People Centred, Belonging, Responsibility, and Partnerships. We invest in our employees so that we can bring our values into the communities in which we live. We offer our employees:

- On-the-job training and professional development opportunities
- Childcare discounts
- Opportunities to get involved in our community
- A competitive total rewards package

If you’re passionate about making a positive impact in the lives of women, children, and families every day, we would love for you to join our team

**Position Description**

This employee will work with assigned young adult clients with a developmental disability whom may also have a mental health diagnosis. FASD, ASD and/or physical needs. These individuals will be living in a supported independent living apartment setting that provides supports for activities of daily living, community skills and teaching life skills towards independence. They will provide delivery of direct support services to all clients whether it is within their home or community. Staff will ensure the physical and emotional well-being and safety/security of all individuals, in alignment with YWCA Hamilton’s Mission and Vision Statements.
- In cooperation with program supervisor, other full time, part time and relief staff, will perform all duties and responsibilities in a productive, professional and cooperative manner which will contribute to the overall goals of the department and in keeping with general policies and guidelines of YWCA Hamilton;
- Ensure the physical and emotional well-being of individuals we support is maintained;
- Meet QAM Compliance and MCSS Legislation 299/10 Standards or Schedule 20 By-Laws;
- Ensure annual ISP’s and reviews are completed as assigned for caseload and that goals are realistic and meaningful and reflective of the clients’ needs;
- To provide and coordinate the linkage of specialized/clinical support services, referrals and advocacy in order to meet individuals’ needs in cooperation with individuals, families, other staff and community service agencies;
- Provide physical assistance/support as needed by individual in all areas of activities of daily living including but not limited to: pushing/pulling mobility equipment/devices, prompting or assistance with bathing/toileting and hygiene routines, coordination and support of medical/dental/specialists, medication administration, menu planning, grocery shopping, stock-ups, assistance with chores/housekeeping, transportation, finances, socialization, recreation, and programming;
- All necessary administrative/documentation tasks are performed: ISP development, client file documentation, case notes, accountability forms, behaviour data collection, and programming, checklists, chore lists, or other reports/tasks as assigned**.**Support services offered will maintain or increase individual’s independent living skills and personal growth;
- Meet compliance standards set by MCSS;
- Partake in regular team meetings in order to communicate and share information including achievements, progress, concerns and generate solutions;
- Attend on-going professional development and training opportunities offered to program staff;
- Participate in assist in training of newly hired program staff;
- Ensure annual ISP’s and reviews are completed as assigned for residents receiving service and that goals are meaningful and reflective of their needs and wishes;
- To provide and coordinate the linkage of support services, referrals and advocacy in order to meet clients’ needs in cooperation with families, other staff and community service agencies within the support service domains;
- Implement and carry-out individual program plans, Behaviour Support Plans and protocols;
- Contribute in the development, planning, implementation of day/evening/weekend community and agency in-house recreation and social activities;
- Promote personal growth and social inclusion;
- Program and agency policies are adhered to and reviewed regularly;
- All necessary administrative/documentation tasks are performed: MAR sheets, data collection, checklists, chore lists, incident reports, or other reports/tasks as assigned in an accurate and timely manner as required;
- Ensure that housekeeping/cleanliness/maintenance of program areas or accommodations standards are met;
- Establish positive professional relationships with staff, individuals, families, and other communit



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