Project Manager

4 months ago

Montréal, Canada Diabsolut Inc. Full time

**Primary Responsibilities**:

- Lead the project lifecycle from initiation to closure while adhering to Diabsolut’s Project Management Office (PMO) methodology
- Manage multiple projects and/or programs while adhering to Diabsolut’s Project Management Office and Project Management Institute methodology
- Manage 5-10 project team members
- Lead client team members and partner with internal Diabsolut employees as required
- Monitor and report project status, updates and key milestones to internal and external stakeholders and team members.
- Proactively resolve and escalate issues as they arise.
- Monitor and manage project’s hour allocations, scope and schedule to ensure projects are delivered on-time, on budget and with quality per Statement of Work (SOW) deliverables.
- Manage client weekly status meetings and all project communications.
- Facilitate client project steering committees and governance meetings as required.
- Manage scope, issues and mitigate risk to ensure profitability and successful execution
- Facilitate change management; execute change control and impact practices for change requests.
- Manage budgets to meet financial objectives by forecasting requirements, contributing to estimates, analyzing variances and initiating corrective actions.
- Assist in the review and updating of SOW and new opportunity proposals.
- Manage and build working relationships with multiple stakeholders, clients and third party vendors.
- Be a trusted advisor to the client, understanding the client’s end-to-end business, their challenges, goals and areas of future growth.
- Be responsible to improve and enforce Diabsolut's PMO methodology.
- Lead and deploy specific PMO processes, project management tools and recommend improvements.
- Contribute to operational objectives by contributing information and recommendations.
- Identify trends, perform reviews, determine improvements and solutions, and implement action plans.
- Rescue troubled projects.
- Deliver training internally on Project Management and PMO processes.
- Identify training needs and evaluate team members’ competencies.
- Provide mentorship to all Project Managers and guidance to project team members as required, ensuring team members are equipped and able to execute project tasks.
- Travel to the client’s site on an as needed basis.

**Qualifications**:

- Bachelor’s degree in computer science, Business Administration or related discipline.
- 5+ years of experience with IT implementations, preferably Workforce Management, Customer Relationship Management.
- Enterprise Resource Planning, Asset Management or integrated IT solutions with Salesforce experience.
- Experience managing/leading:
**1. **Engagements with Salesforce Field Service and other Salesforce products

**2.** 2-5 years of experience managing multi-stream, long cycle (8-16 mos.), enterprise projects.

**3. **2-5 years of experience managing tactical, short duration (< 6 mos.) engagements.

Experience on multi-vendor, multi-product projects Experience managing multiple engagements simultaneously **Requirements and Skills**:

- Advanced project management understanding of scope, resource, quality, risk and issue management.
- Proficiency in using Project Management tools (MS Project, Smartsheets, etc.).
- Thorough understanding of the software implementation lifecycle. Strong experience in a consulting role.
- Excellent client and/or account management skills.
- Ability to interact with all levels of an organization and hands-on experience leading meetings.
- Ability to build teams and support complex projects.
- Advanced time management, organizational skills and ability to manage multiple projects concurrently.
- Excellent written and oral communication skills.
- Support and motivate the project team to a successful project completion.
- Ability to build strong client and vendor relationships.
- Problem solving and negotiation skills when handling client escalations.
- Deliver quality consistently.
- Overcome obstacles to meet commitments.
- Understand clients’ business needs.
- Encourage teamwork and take steps to create an environment for effective collaboration. Consistently keep employees motivated resulting in effective project outcomes.
- Be responsible for setting effective SMART goals for the team.

**Assets**:

- Experience as Team Lead or Functional Lead.
- Project Management Certification (PMP, Prince, etc.).
- Scrum Certification.
- Experience writing Statements of Work and/or business proposals.
- Experience with Application Lifecycle Management Tools (Azure DevOps, Jira, etc.)

**About Empowerists**:
Founded in 2003 by Joe Diab, Diabsolut Inc, now Empowerists, began as a ClickSoftware reseller. In 2015 with more than 70 employees the Empowerists was divided into 3 separate businesses Diabsolut FSM (ClickSoftware partner), Diabsolut Cloud Solutions (Salesforce partner) and Watershed CI our management consulting and staff augmentation business. Seeing the ne

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