Infrastructure Program Manager

2 weeks ago

Montréal QC, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We’re looking for a Program Manager to join our growing team

In the context of various infrastructure projects such as 1. The development and redevelopment of workspaces or multimedia rooms, 2. of work tools and associated positions, 3. telephony software enhancement, 4. information sharing with Intact's external partners (suppliers or collaborators), 5. Hyperautomation, the Senior IT Project Manager must lead, plan and deliver all aspects of projects/programs (business or IT) within the agreed scope, schedule, budget and quality according to Intact's methodology. He must also build and maintain strong relationships with stakeholders and business partners to ensure the company makes a profit.

**Key Responsibilities**:

- Maintain an unwavering business focus and understanding of the current strategic direction of Intact's technologies.
- Master the business case while developing an understanding of the business field.
- Manage projects/programs by understanding the company's strategies, priorities and issues. Assess capabilities to be able to propose appropriate solutions and deliver the company's values.
- Manage stakeholders and maintain good relationships with internal and external collaborators.
- Define the mandate and scope of an infrastructure project/program in collaboration with the project/program sponsors. Initiate activities to initiate project/program initiatives and establish a vision of scope with the sponsor.
- Divide the project into actionable "sprints" and establish a functional organizational chart with roles and responsibilities.
- Develop and maintain integrated plans/project/program roadmaps by identifying deliverables and dependencies, estimating the duration and associated costs and participating in the assignment of human resources to sub-activities.
- Provide timely advice to experts and sponsors throughout the project/program to achieve and meet the intended objectives.
- Ensure that the investment in the project/program delivers the best deliverables/products or optimal value to the client/sponsor.
- Build, direct and coordinate, in direct and/or indirect supervision mode, the activities of multidisciplinary teams including project managers (PMs) and project controllers (PCOs).
- Write reports on the entire project (progress, problems, costs, closure, etc.) while respecting established performance indicators. Lead the risk management of the project3program.
- Manage deliveries efficiently. Maintain dashboards periodically and progressively throughout the project/program.
- Anticipate problems and difficult situations and take the necessary steps to resolve them.
- Ensure proactive and effective communication at all levels of the project/program.
- Ensure the implementation of the right communication channels between employees and stakeholders.
- Manage and meet client relationships, senior management and senior project managers (if applicable).
- Bring leadership and vision to the project. Formalize processes and quality control.
- Assist with Intact's project management practices and assist in their ongoing development. Act as a mentor to project/program team members.

**What you bring to the table**:

- 10 to 15 years of Project Manager experience
- A minimum of 7 to 10 years in infrastructure project management
- A minimum of 2 to 5 years in Agile project delivery
- PMP certification (an asset)
- Good ability to manage difficult stakeholders
- Demonstrated leadership and ability to influence
- Developed political sense
- Result-oriented
- Dynamic and autonomous
- Technical environments: Network, Telephony, Workstation, Hyper automation, M365 Collaborative Tools, Cloud Solutions.
- No Canadian work experience required however must be eligible to work in Canada.

LI-Hybrid

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that

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