Guest Services Agent/night Auditor
1 week ago
Guest Services Associate
Summary:
We are currently seeking a dynamic individual to join our team as a Guest Services Associate. If you are friendly, motivated with good customer’s skills, we would like to hear from you.
Front Guest Services Associate will be required to provide guests with exceptional customer’s services in person and over the phone. You will assist guests with warm welcome and by providing information about the hotel, hotel amenities, local area information, answering any inquiries, handling guest requests and resolving issues.
Few of responsibilities:
Handle Front Desk day to day operations according to the guideline of Marriott.
Brand standards and operations procedures will be followed.
Make room reservation.
Handle cash, credit card & debit card.
Handle guest request.
Run audit reports on the system.
Ensure that all transactions and payments are posted and entered accurate
Qualification and Skill:
01 year customer services experience.
Ability to work with numbers.
Comfortable using computer i.e. Microsoft office
Available to work different shift
Available to work some night shift (11 pm - 7:00 am)
Able to work on weekdays, weekends and holidays.
Ability to stand for long periods of time.
High School Graduate.
Status: Must be resident of Canada - living in Canada and eligibility to work in Canada.
**Job Types**: Full-time, Permanent
Pay: $16.50-$17.50 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Drivers license (preferred)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)
Work Location: One location
-
Guest Services Agent/night Auditor
1 week ago
Brantford, Canada TownePlace Suites by Marriott Brantford Conference Full timeGuest Services Associate/Night Audit: Summary: We are currently seeking a dynamic individual to join our team as a Guest Services Associate for Night Shift. If you are friendly, motivated with good customer’s skills, we would like to hear from you. Front Guest Services Associate will be required to provide guests with exceptional customer’s services in...
-
Guest Services Agent/night Auditor
3 weeks ago
Brantford, Canada TownePlace Suites by Marriott Brantford Conference Full timeGuest Services Associate Summary: We are currently seeking a dynamic individual to join our team as a Guest Services Associate. If you are friendly, motivated with good customer’s skills, we would like to hear from you. Front Guest Services Associate will be required to provide guests with exceptional customer’s services in person and over the phone....
-
Night Auditor
1 week ago
Brantford, Canada Comfort Inn Brantford Full timeThe Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. **Major Duties and Responsibilities** - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and files all charges to...
-
Night Auditor
3 weeks ago
Brantford, Canada Comfort Inn Brantford Full timeThe Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. **Major Duties and Responsibilities** - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and files all charges to...
-
Guest Service Representative/night Audit Back Up
2 weeks ago
Brantford, Canada Best Western Brantford Hotel & Conference Centre Full timePosition: Guest Service Representative/Night Auditor back up Reports To: Front Desk Manager Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating...
-
Guest Service Representative/night Audit Back Up
3 weeks ago
Brantford, Canada Best Western Brantford Hotel & Conference Centre Full timePosition: Guest Service Representative/Night Auditor back up Reports To: Front Desk Manager Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating...
-
Full Time Guest Services Agent
2 weeks ago
Brantford, Canada Vrancor Full time**POSITION AVAILABLE: Guest Service Agent** **REPORTS TO**: **Guest Services Manager** **LOCATION: Home2 suites by Hilton - Brantford** **ADDRESS: 27 Sinclair Blvd., Building 2, Brantford, ON N3S 7X6** **SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction...
-
Guest Service Agent
3 weeks ago
Brantford, Canada Days Inn Brantford Full timeDays Inn Brantford is seeking a well-organized, detail-oriented and customer-focused individual that works well under pressure in a changing environment for the position of Guest Service Agent. We are looking for someone willing to work between two and four 8 hour shifts per week. The Guest Service Agents tend to all guests needs including making...
-
Front Desk Agent
2 weeks ago
Brantford, Canada Vrancor Full time**POSITION AVAILABLE: Front Desk Agent** **REPORTS TO**:Guest Services Manager** **LOCATION: Home2 Suites by Hilton Brantford** **ADDRESS: 27 Sinclair Blvd., Building 2, Brantford, ON N3S 7X6** Home2 Suites by Hilton Brantford currently has an opening for a full-time and part-time Front Desk Agent. If you are passionate about hospitality and take pride...
-
Night Audit Supervisor
3 weeks ago
Brantford, Canada Days Inn Brantford Full timeDays Inn Brantford is seeking a well-organized, detail-oriented and customer-focused individual that works well under pressure in a changing environment for the position of Night Audit Supervisor. Night Auditors tend to all guests needs including making reservations, assisting with directions and activities in the area. This position also involves cleaning...
-
Night Audit Supervisor
1 week ago
Brantford, Canada Days Inn Brantford Full time**Job description** **Job Overview** **Duties**: Night Auditors tend to all guests needs including making reservations, assisting with directions and activities in the area. This position also involves cleaning the lobby, flipping/folding laundry, stocking the housekeeping carts and ensuring the building is in immaculate condition. The Night Auditor is...
-
Front Desk/night Audit Supervisor
2 weeks ago
Brantford, Canada Days Inn Brantford Full time**Job description** **Job Overview** **Duties**: Night Auditors tend to all guests needs including making reservations, assisting with directions and activities in the area. This position also involves cleaning the lobby, flipping/folding laundry, stocking the housekeeping carts and ensuring the building is in immaculate condition. The Night Auditor is...
-
Guest Services Agent
3 weeks ago
Brantford, Canada Strickland's Brantford GM Full timeStrickland's is looking for a Guest Services Agent with the possibilityto join our team at our Brantford, Ontario dealership! **About Strickland’s**: At Strickland's Brantford GM we're happy to help. We pride ourselves in offering value to our guests. Value to us means a great car at a great price all while enjoying your buying experience! We believe that...
-
Guest Services Agent
1 week ago
Brantford, Canada Strickland's Brantford GM Full timeStrickland's is looking for a Guest Services Agent with the possibilityto join our team at our Brantford, Ontario dealership! **About Strickland’s**: At Strickland's Brantford GM we're happy to help. We pride ourselves in offering value to our guests. Value to us means a great car at a great price all while enjoying your buying experience! We believe that...
-
Guest Services Manager
2 weeks ago
Brantford, Canada Best Western Brantford Hotel & Conference Centre Full timePosition: Guest Services Manager Reports to: General Manager Supervises: Guest Services, Night Auditor, Groups Coordinator Position Summary: To exceed our guest expectations, greeting every guest every time. Directly supervise all front office personnel and ensure proper completion of all front office duties, listed below. Directs and coordinates the...
-
Front Desk Agent
2 weeks ago
Brantford, Canada Days Inn Brantford Full timeDays Inn Brantford is seeking a well-organized, detail-oriented and customer-focused individual that works well under pressure in a changing environment for the position of Guest Service Agent. We are looking for someone willing to work between three and five 8 hour shifts per week. The Guest Service Agents tend to all guests needs including making...
-
Guest Services Representative
3 weeks ago
Brantford, Canada Comfort Inn Brantford Full time**Summary** The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and...
-
Guest Services Representative Fill-time
2 weeks ago
Brantford, Canada Best Western Brantford Hotel & Conference Centre Full timeDuties: - Greet guests as they arrive and check them in using the hotel's reservation system - Provide information about hotel amenities, services, and local attractions - Respond to guest inquiries and complaints in a timely and professional manner - Process payments and maintain accurate records of guest transactions - Coordinate with housekeeping and...
-
Guest Services Supervisor
3 weeks ago
Brantford, Canada Best Western Brantford Hotel & Conference Centre Full timeLooking for a person that is committed to working anytime with no restrictions. Must be able to work 40 hours per week. Directly supervise all front office personnel and ensure proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services and telephone areas. Proactively resolves guest...
-
Guest Services Supervisor
2 weeks ago
Brantford, Canada Best Western Brantford Hotel & Conference Centre Full timeDirectly supervise all front office personnel and ensure proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services and telephone areas. Proactively resolves guest issues. Shifts will be mostly afternoon/evenings till midnight and weekends **Job Types**: Full-time,...