Night Auditor

3 weeks ago

Brantford, Canada Comfort Inn Brantford Full time

The Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios.

**Major Duties and Responsibilities**
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Posts and files all charges to guest, master, and city ledger accounts.
- Uses proper telephone etiquette.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures. Is aware of accident prevention policies.
- Maintains the cleanliness and neatness of the front desk area.
- Handover shift log-book
- Follow night audit procedures
- Follow check in procedures
- Guest Satisfaction, communication Assigns rooms in a courteous and efficient manner.
- Records and makes all wake-up calls in an appropriate manner.
- Must have complete knowledge of policies and procedures to be followed in case of an emergency.
- Handles all internal control items as hotel policies and procedures dictate.

**Minimum Qualifications and Skills**
- Diploma in Business Administration or equivalent experience.
- Experience (1-2 years) in the hospitality industry is considered a strong asset.
- Basic accounting skills would be considered an asset.
- Excellent communication, interpersonal and administration skills.
- Proficiency / familiarity with computerized systems; MS Word, Excel, Outlook.
- Ability to gather, compare, analyze and present data.
- Ability to deal with all levels of management and staff in a professional manner**.**:

- Ability to multi-task and work within deadlines.

**Mental Effort**
- Mental and visual concentration during computer work daily, for accuracy in data entry and editing.
- Mental effort required in multi-tasking and handling interruptions that require refocusing.
- Listening and mental attentiveness in fulfilling guests requirements.
- Periods of mental and visual concentration required for preparing, reviewing, and analyzing reconciliations and reports.

**Physical Effort**
- Performs computer work daily.

**Working Conditions**
- Infrequent handling of queries and calls from guests, and property staff.
- Works a night, alone with minimum supervision and with no co-workers.

**Type of Supervision Required**

Reports to the hotel Front Office Supervisor or General Manager. Works under general instructions to prioritize and complete assigned tasks.

  • Night Auditor

    7 months ago

    Brantford, Canada Days Inn Brantford Full time

    Days Inn Brantford is seeking a well-organized, detail-oriented and customer-focused individual that works well under pressure in a changing environment for the position of Night Audit Supervisor. Night Auditors tend to all guests needs including making reservations, assisting with directions and activities in the area. This position also involves cleaning...

  • Night Auditor

    2 weeks ago

    Brantford, Canada Home2 Suites by Hilton Brantford ON Full time

    Job description **POSITION AVAILABLE**: NIGHT AUDITOR - **FULL TIME / PART TIME** **REPORTS TO**: **GUEST SERVICES MANAGER** **ADDRESS**: **Home2 Suites by Hilton, 27 Sinclair Blvd, Building #2, Brantford, ON N3S 7X6** **SUMMARY**: We are currently seeking a dynamic individual to join our team. If you are a friendly, motivated individual who has a...

  • Night Auditor

    2 weeks ago

    Brantford, Canada Home2 Suites by Hilton Brantford ON Full time

    Job description **POSITION AVAILABLE: NIGHT AUDITOR - FULL TIME** **REPORTS TO**:GUEST SERVICES MANAGER** **ADDRESS**:Home2 Suites by Hilton, 27 Sinclair Blvd, Building #2, Brantford, ON N3S 7X6** **SUMMARY**: We are currently seeking a dynamic individual to join our team. If you are a friendly, motivated individual who has a passion for customer service...

  • Full Time Night Auditor

    1 week ago

    Brantford, Canada Vrancor Full time

    **POSITION AVAILABLE: Night Auditor** **REPORTS TO**:Front Desk Manager** **LOCATION: Home2 Suites by Hilton** **ADDRESS: 27 Sinclair Blvd., Building 2 Brantford, ON N3S 7X6** **JOB SUMMARY**: Under the general guidance and supervision of the Guest Services Manager, the Night Auditor is responsible to ensure guest satisfaction by dealing with guests in a...

  • Night Auditor

    5 days ago

    Brantford, Canada Comfort Inn Brantford Full time

    The Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. **Major Duties and Responsibilities** - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and files all charges to...

  • Front Desk Agent/night Auditor

    4 months ago

    Brantford, Canada Days Inn Brantford Full time

    **Job Overview** **Duties**: Night Auditors tend to all guests needs including making reservations, assisting with directions and activities in the area. This position also involves cleaning the lobby, flipping/folding laundry, stocking the housekeeping carts and ensuring the building is in immaculate condition. The Night Auditor is also responsible for...

  • Night Auditor/front Desk Clerk

    5 days ago

    Brantford, Canada Hampton Inn & Suites by Hilton Brantford Full time

    We are currently seeking a dynamic individual to join our team as a Guest Services Agent and Relief Night Auditor If you are friendly, motivated with good customer’s skills, we would like to hear from you. Night Auditor/Guest Services Agent will be required to provide guests with exceptional customer’s services in person and over the phone. You will...

  • Night Auditor/front Desk Clerk

    3 weeks ago

    Brantford, Canada Hampton Inn & Suites by Hilton Brantford Full time

    **NO INTERNATIONAL APPLICANTS OR APPLICANTS NOT LOCAL TO PROPERTY WILL BE CONSIDERED** We are currently seeking a dynamic individual to join our team as a Guest Services Agent and Relief Night Auditor If you are friendly, motivated with good customer’s skills, we would like to hear from you. Night Auditor/Guest Services Agent will be required to provide...

  • Full Time Night Auditor/front Desk Clerk

    7 months ago

    Brantford, Canada Hampton Inn & Suites by Hilton Brantford Full time

    **NO INTERNATIONAL APPLICANTS OR APPLICANTS NOT LOCAL TO PROPERTY WILL BE CONSIDERED** We are currently seeking a dynamic individual to join our team as a Guest Services Agent and Relief Night Auditor If you are friendly, motivated with good customer’s skills, we would like to hear from you. Night Auditor/Guest Services Agent will be required to provide...

  • Part Time Night Auditor/front Desk Clerk

    2 weeks ago

    Brantford, Canada Hampton Inn & Suites by Hilton Brantford Full time

    **NO INTERNATIONAL APPLICANTS OR APPLICANTS NOT LOCAL TO PROPERTY WILL BE CONSIDERED** We are currently seeking a dynamic individual to join our team as a Guest Services Agent and Relief Night Auditor If you are friendly, motivated with good customer’s skills, we would like to hear from you. Night Auditor/Guest Services Agent will be required to provide...

  • Full Time Night Auditor/front Desk Clerk

    3 weeks ago

    Brantford, Canada Hampton Inn & Suites by Hilton Brantford Full time

    **NO INTERNATIONAL APPLICANTS OR APPLICANTS NOT LOCAL TO PROPERTY WILL BE CONSIDERED** We are currently seeking a dynamic individual to join our team as a Guest Services Agent and Relief Night Auditor If you are friendly, motivated with good customer’s skills, we would like to hear from you. Night Auditor/Guest Services Agent will be required to provide...

  • Night Audit Supervisor

    5 days ago

    Brantford, Canada Days Inn Brantford Full time

    Days Inn Brantford is seeking a well-organized, detail-oriented and customer-focused individual that works well under pressure in a changing environment for the position of Night Audit Supervisor. Night Auditors tend to all guests needs including making reservations, assisting with directions and activities in the area. This position also involves cleaning...

  • Night Audit Supervisor

    3 weeks ago

    Brantford, Canada Days Inn Brantford Full time

    **Job description** **Job Overview** **Duties**: Night Auditors tend to all guests needs including making reservations, assisting with directions and activities in the area. This position also involves cleaning the lobby, flipping/folding laundry, stocking the housekeeping carts and ensuring the building is in immaculate condition. The Night Auditor is...

  • Front Desk/night Audit Supervisor

    4 months ago

    Brantford, Canada Days Inn Brantford Full time

    **Job description** **Job Overview** **Duties**: Night Auditors tend to all guests needs including making reservations, assisting with directions and activities in the area. This position also involves cleaning the lobby, flipping/folding laundry, stocking the housekeeping carts and ensuring the building is in immaculate condition. The Night Auditor is...

  • Guest Services Agent/night Auditor

    4 months ago

    Brantford, Canada TownePlace Suites by Marriott Brantford Conference Full time

    Guest Services Associate Summary: We are currently seeking a dynamic individual to join our team as a Guest Services Associate. If you are friendly, motivated with good customer’s skills, we would like to hear from you. Front Guest Services Associate will be required to provide guests with exceptional customer’s services in person and over the phone....

  • Guest Services Agent/night Auditor

    4 months ago

    Brantford, Canada TownePlace Suites by Marriott Brantford Conference Full time

    Guest Services Associate Summary: We are currently seeking a dynamic individual to join our team as a Guest Services Associate. If you are friendly, motivated with good customer’s skills, we would like to hear from you. Front Guest Services Associate will be required to provide guests with exceptional customer’s services in person and over the phone....

  • Guest Service Representative/night Audit Back Up

    7 days ago

    Brantford, Canada Best Western Brantford Hotel & Conference Centre Full time

    Position: Guest Service Representative/Night Auditor back up Reports To: Front Desk Manager Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating...

  • Front Desk Agent

    7 days ago

    Brantford, Canada Hampton Inn & Suites by Hilton Brantford Full time

    We are currently seeking a dynamic individual to join our team as a Guest Services Agent / Night Auditor. If you are friendly, motivated with good customer’s skills, we would like to hear from you. Night Auditor/Guest Services Agent will be required to provide guests with exceptional customer’s services in person and over the phone. You will assist...

  • Front Desk Agent

    1 week ago

    Brantford, Canada Hampton Inn & Suites by Hilton Brantford Full time

    **MUST LIVE IN OR CLOSE TO BRANTFORD, NO INTERNATIONAL APPLICANTS** **WE DO NOT SPONSER OR HAVE A VISA PROGRAM** We are currently seeking a dynamic individual to join our team as a Guest Services Agent / Night Auditor. If you are friendly, motivated with good customer’s skills, we would like to hear from you. Night Auditor/Guest Services Agent will be...

  • Front Desk Agent

    3 days ago

    Brantford, Canada Hampton Inn & Suites by Hilton Brantford Full time

    **MUST LIVE IN OR CLOSE TO BRANTFORD, NO INTERNATIONAL APPLICANTS** **WE DO NOT SPONSER OR HAVE A VISA PROGRAM** We are currently seeking a dynamic individual to join our team as a Guest Services Agent / Night Auditor. If you are friendly, motivated with good customer’s skills, we would like to hear from you. Night Auditor/Guest Services Agent will be...