Academic Advisor

3 weeks ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 14

Please note that this is a Temporary Full-Time contract opportunity covering a leave of absence with an anticipated end date of December 31, 2025.

**Secondments are Welcome**:
Click here for more details on secondment opportunities.

**About Western**:
**About Us**:
The Faculty of Information and Media Studies (FIMS) Undergraduate Student Services (UGSS) unit, provides a wide-ranging suite of services to support the operations and administration of Media and Communication Studies (MACS) undergraduate programs in the faculty, including the undergraduate curriculum, student recruitment, and student engagement activities as well as any outreach, engagement, and retention initiatives for future and current students, and alumni. The unit is responsible for providing high-quality academic advising and career services, programs, and support to enrich the quality of the undergraduate student experience. We strive for excellence in delivering the best student experience through a student-centric, supportive, caring, accessible, and knowledgeable student services environment, helping students design, modify, and achieve their academic and career goals, from admission through to graduation.

**Responsibilities**:
**Qualifications**:
**Education**:

- Undergraduate Degree in a relevant discipline
- Mental Health First Aid and Safe Talk training preferred
- Courses and/or training related to equity, diversity and inclusion would be an asset
- Undergraduate degree, in media studies, communications, journalism, or related program area an asset

**Experience**:

- 3 years’ experience in an academic advising or student affairs environment
- Relevant experience working with sensitive and confidential information
- Previous experience working with an undergraduate student population in a post-secondary educational setting is preferred

Knowledge, Skills & Abilities:

- Knowledge of courses, programs and policies related to the Faculty preferred
- Familiarity with University policies, procedures and resources would be an asset
- Knowledge of, and ability to manage, social media platforms, communication and engagement strategies for student populations
- Ability to act on new information and effectively contribute in a changing environment
- Ability to collaborate across internal and external boundaries to meet common objectives, improve outcomes and support work beyond one's own unit
- Communication skills to listen to the complete message, solicit more information as required, and give feedback on the message received, as well as to translate information into easily understood terms, summarize information, and provide a rationale for action
- Ability to effectively present information, and conduct training sessions and workshops
- Ability to be objective and to fairly evaluate situations and make ethical decisions taking all components into account
- Detail-oriented with an ability to function and process information with high levels of accuracy
- Commitment to ongoing professional development with a desire to take on new challenges
- Ability to multi-task and maintain an organized and effective personal work environment
- Ability to work within a flexible schedule to accommodate the University’s events and activities
- Intermediate computer skills in Microsoft Office Suite with the ability to learn and use new software programs
- Interpersonal skills to liaise with prospective and current students, staff, faculty and other members of the Western community
- Judgement, analytical and problem-solving skills with a consultative and collaborate approach to addressing issues and opportunities

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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