Academic Advisor

4 weeks ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 14

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Undergraduate Services Office steers the undergraduate academic program in Engineering. Students, faculty and staff are provided support in all academic matters, including: academic counselling for students; scholastic offenses and requests for relief; academic record keeping and adjudication; revisions to the Western Engineering sections of the Academic Calendar; timetable scheduling; recruitment; and, facilitating awards ceremonies.

**Responsibilities**:
**Qualifications**:
**Education**:

- Undergraduate Degree in a relevant discipline
- Mental Health First Aid and Safe Talk training preferred
- Courses and/or training related to equity, diversity and inclusion would be an asset

**Experience**:

- 3 years’ experience in an academic advising or student affairs environment
- Relevant experience working with sensitive and confidential information

Knowledge, Skills & Abilities:

- Knowledge of courses, programs and policies related to the Faculty preferred
- Familiarity with University policies, procedures and resources would be an asset
- Knowledge of, and ability to manage, social media platforms, communication and engagement strategies for student populations
- Ability to act on new information and effectively contribute in a changing environment
- Ability to collaborate across internal and external boundaries to meet common objectives, improve outcomes and support work beyond one's own unit
- Communication skills to listen to the complete message, solicit more information as required, and give feedback on the message received, as well as to translate information into easily understood terms, summarize information, and provide a rationale for action
- Ability to effectively present information, and conduct training sessions and workshops
- Ability to be objective and to fairly evaluate situations and make ethical decisions taking all components into account
- Detail-oriented with an ability to function and process information with high levels of accuracy
- Commitment to ongoing professional development with a desire to take on new challenges
- Ability to multi-task and maintain an organized and effective personal work environment
- Ability to work within a flexible schedule to accommodate the University’s events and activities
- Intermediate computer skills in Microsoft Office Suite with the ability to learn and use new software programs
- Interpersonal skills to liaise with prospective and current students, staff, faculty and other members of the Western community
- Judgement, analytical and problem-solving skills with a consultative and collaborate approach to addressing issues and opportunities

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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