Product Manager

3 months ago

Calgary, Canada SAIT Full time

**The Opportunity**

Our ideal product manager is motivated to impact people's lives, has a growth mindset, loves rolling up their sleeves, and is learner-obsessed. This role is responsible for leading the development and delivery of exceptional, life-changing learning experiences, working with a range of people to accomplish this, both within SAIT, as well as industry, funders and other training partners.

You're responsible for leading the product discovery, vision and strategy, analytics, and coordination to build, launch and iterate on innovative training products. In all of these activities, you will work closely with the teams within the Corporate Development, Applied Research and International Division responsible for training delivery, instructor contracts, and learning management platforms. (i.e., all items related to the administration and logistics of program delivery). Additionally, you'll coordinate industry and internal partners in co-creation and engagement in the programs, such as roundtables and guest speaking. You're a champion and advocate and provide the tools and information to your cross-functional internal team and industry partners on the program to ensure it's the right fit for participants.

**The Role**:

- ** Product Strategy and Vision**:

- Identify customer needs, define the target market, determine the product roadmap, and create product pitch presentations
- Understand the pathways for future learning and career paths from the program
- Develop and maintain domain expertise in defined product stack
- ** Market Research and Analytics**:

- Gather and analyze data on customer needs, preferences and behaviors
- Perform competitive analysis
- Understand and analyze market trends
- ** Product Development and Iterations**:

- Establish and maintain relationships with internal and external stakeholders to strategically manage program development, workflows, processes, and reporting;
- Oversee product development/refinement process, to ensure adherence to timelines and budget
- ** Product Launch Strategy**:

- Create a go-to-market strategy for new and revised products
- Set pricing strategies
- ** Product Performance**:

- Identify and track product performance metrics (e.g., sales, customer satisfaction, profitability, etc.)
- Make informed decisions about product improvements, updates and new features to meet targets
- ** Stakeholder Management**:

- Identify and negotiate agreements with funding, program-specific suppliers, industry and community partners
- Develop and maintain strong relationships with industry to understand the talent needs, co-create programming and collaborate
- Develop strong relationships with other areas responsible for the identification and/or development of learning products, including Academic Schools, Applied Research, Youth Programming, etc.
- Be a champion for the product internally, including maintaining a central ‘source of truth’ for the product encompassing the strategy and vision, descriptions, etc. that allows others to support and advocate for the product
- ** Risk Management**:

- Identify and mitigate potential risks associated with the product (e.g., technical issues, staffing, regulatory concerns and customer satisfaction)

**Qualifications**:

- ** Education/ Experience**:

- Relevant bachelor’s degree or diploma and/or equivalent work experience; minimum 3 years in related field
- SAIT’s Applied Product Management Bootcamp is preferred
- ** Skills Required**:

- Understanding of emerging markets, talent landscape and the 'future of work'
- Strong organizational skills
- Strong communication skills - written and verbal
- Experience working with an agile team; agile work practices
- Ability to foster collaboration and trust, and to work collegially; ability to inspire others to high levels of performance
- Ability to analyze and diagnose process issues/recommend and implement processes
- Ability to synthesize and analyze a variety of data
- Need to be curious
- Facilitation, team meetings, brainstorming, and strategy sessions
- Negotiation and risk management
- Ability to build relationships at senior or influential levels of an organization
- Ability to synthesize complex or emerging concepts into a cohesive strategy and vision

**Job Classification**: Information Officer III

**Rate**: $37.44 - $40.82

**Posting End Date**: Sept 18th, 2024

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