Principal Product Manager, Lending Products

7 months ago

Calgary, Canada ATB Financial Full time

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
- About the roleAs ATB’s next Principal Product Manager - Commercial Lending Products, you are a visionary with an exceptional ability to execute while listening to our clients and team members. You bring expertise to your jobs to be done and problems to be solved, ensuring balance between end user needs and enterprise objectives. You understand commercial lending, people, process, technology, and innovation as well as the fine thread that binds all these together to drive value for ATB clients.

You will work closely with experts in product management, design, research and development and inspire others to build products and services clients love. You build actionable plans to manage through the product life cycle through listening to clients, aligning with senior partners and leaders in Business Banking and Capital Markets, conceiving the experiences, designing the outcomes and driving to delivery. You will achieve this by collaborating with key stakeholders and a comprehensive team of experts and opinions that will ensure our success. You will help maximize the potential and adoption of Commercial Lending products by establishing performance benchmarks, usage metrics that drive KPIs and growth. You’ll be curious and understand trends, anticipate market needs, monitor the competition, and ensure ATB is always leading for our clients and Team Members.

There is much opportunity to create significant value, and impact to our organization and most importantly, our clients.
- Accountabilities- Gain a deep understanding of ATB client experience, identify and help fill product gaps, and generate new ideas that grow market share, improve client and team member experience, and help drive growth and revenue
- With a continuously changing/evolving environment, stay abreast of what is current in Commercial Lending products best practices, not only within Financial Institution, but within various industries.
- Lead the end-to-end product development life cycle: concept, business case, requirements, development, delivery and refinements for Commercial Lending products
- Manage multiple products/projects and be the “go to “ person for your products including breaking down large goals into tactical steps to demonstrate value and learn to inform future goals
- Consult and create buy-in on Product Strategy with senior stakeholders and leaders within Business Banking, Capital Markets, Experience Office, and technology teams to provide direction, and make critical decisions.
- Create and maintain product strategy, vision and roadmap for iterations against client and business outcomes
- Analyze key metrics to identify new product opportunities and enhancements to existing core capabilities
- Drive product improvements or new product launch including working cross-functionally with relevant teams and stakeholder groups to support the product throughout the product life cycle
- Act as enterprise SME on commercial lending products or product line; accountable for delivering annual business objectives
- Be accountable for delivery of client & business outcomes; discovers, designs, develops and manages activities for a specific product or group of products through entire lifecycle
- Deliver feasible, viable and desirable client experience for product and/or product line by leveraging data insights, partners, and stakeholders
- Skills, experience & requirementsTechnical Skills:

- 7+ years of product management experience, preferably on a digital or core banking products
- Deep understanding of lending experience, preferably commercial /business lending
- Strong business acumen
- Experience with tools such as Smartsheets, Tableau, JIRA, MIRO
- Experience leading and facilitating large workshops
- Previous experience delivering capabilities related to commercial lending

Interpersonal and Leadership Skills:

- An unrelenting focus on delivering value to the Client
- Excellent communication & collaboration skills
- Eager to learn and deliver
- Can inspire and influence
- Appetite to work as part of a team
- Strong critical thinking, problem

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