Product Manager

3 months ago

Calgary, Canada SAIT Polytechnic Full time

The Opportunity
Our ideal product manager is motivated to impact people's lives, has a growth mindset, loves rolling up their sleeves, and is learner-obsessed. This role is responsible for leading the development and delivery of exceptional, life-changing learning experiences, working with a range of people to accomplish this, both within SAIT, as well as industry, funders and other training partners.
You're responsible for leading the product discovery, vision and strategy, analytics, and coordination to build, launch and iterate on innovative training products. In all of these activities, you will work closely with the teams within the Corporate Development, Applied Research and International Division responsible for training delivery, instructor contracts, and learning management platforms. (i.e., all items related to the administration and logistics of program delivery). Additionally, you'll coordinate industry and internal partners in co-creation and engagement in the programs, such as roundtables and guest speaking. You're a champion and advocate and provide the tools and information to your cross-functional internal team and industry partners on the program to ensure it's the right fit for participants.
The Role
Product Strategy and Vision
Identify customer needs, define the target market, determine the product roadmap, and create product pitch presentations
Understand the pathways for future learning and career paths from the program
Develop and maintain domain expertise in defined product stack
Market Research and Analytics
Gather and analyze data on customer needs, preferences and behaviors
Perform competitive analysis
Understand and analyze market trends
Product Development and Iterations
Establish and maintain relationships with internal and external stakeholders to strategically manage program development, workflows, processes, and reporting;
Oversee product development/refinement process, to ensure adherence to timelines and budget
Product Launch Strategy
Create a go-to-market strategy for new and revised products
Set pricing strategies
Product Performance
Identify and track product performance metrics (e.g., sales, customer satisfaction, profitability, etc.)
Make informed decisions about product improvements, updates and new features to meet targets
Stakeholder Management
Identify and negotiate agreements with funding, program-specific suppliers, industry and community partners
Develop and maintain strong relationships with industry to understand the talent needs, co-create programming and collaborate
Develop strong relationships with other areas responsible for the identification and/or development of learning products, including Academic Schools, Applied Research, Youth Programming, etc.
Be a champion for the product internally, including maintaining a central 'source of truth' for the product encompassing the strategy and vision, descriptions, etc. that allows others to support and advocate for the product
Risk Management
Identify and mitigate potential risks associated with the product (e.g., technical issues, staffing, regulatory concerns and customer satisfaction)

**Qualifications**:
Education/ Experience
Relevant bachelor's degree or diploma and/or equivalent work experience; minimum 3 years in related field
SAIT's Applied Product Management Bootcamp is preferred
Skills Required
Understanding of emerging markets, talent landscape and the 'future of work'
Strong organizational skills
Strong communication skills - written and verbal
Experience working with an agile team; agile work practices
Ability to foster collaboration and trust, and to work collegially; ability to inspire others to high levels of performance
Ability to analyze and diagnose process issues/recommend and implement processes
Ability to synthesize and analyze a variety of data
Need to be curious
Facilitation, team meetings, brainstorming, and strategy sessions
Negotiation and risk management
Ability to build relationships at senior or influential levels of an organization
Ability to synthesize complex or emerging concepts into a cohesive strategy and vision
**Job Classification**: Information Officer III
**Rate**: $37.44 - $40.82
**Posting End Date**: Sept 18th, 2024

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