Service Technician

6 months ago

London, Canada Mobility 1st Ltd - Your Home Medical Equipment Provider Full time

Hello, it’s a new day and it’s time to answer the call to elevate your career and make life accessible for all.

**Our purpose is to make life accessible**

Our compassion and knowledge sets us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that providing people with comprehensive solutions empowers and fulfills us all.

**Our role is to care**

As we strive to expand our reach and clients we care for, we are adding specialists to our teams who embody kindness, collaboration and respect. If you want to help our clients experience their most vibrant lives while growing your own career in a nurturing, learning-focused and supportive environment - you will love being part of Mobility 1st.

**Who we need**

Right now we are adding a Service Technician, Healthcare Services to join our team in London. We are looking to hire a Service Technician who shares our passion for enriching the lives of the clients we work with.

**Who you are**

Whether you have worked in the rehab and mobility space in the past or are looking to jump headfirst into a new career, this is an opportunity for someone who doesn’t like to be stuck behind a desk. Someone who can fix technical and mechanical issues with power wheelchairs and other mobility equipment and who genuinely likes to help people. An empathetic listener, curious problem solver and friendly communicator, you are able to provide an outstanding customer experience for every Mobility 1st client.

**What you will do**

Our clients put their trust in us to ensure that their mobility devices are built right, safe and functioning properly. Our service technicians serve our clients by providing repair and set-up for mobility devices, from power wheelchairs to stair lifts.
- _**Assemby and Preparation.**_ Complete the setup for new equipment, ready it for use.
- _**Diagnose and repair. **_Working within our London location you will be responsible for:

- Assessing and troubleshooting issues clients may be having with their device
- Repairing manual and power mobility devices in-store and on site.
- Repairing electrical systems within the mobility device
- Program and set-up basic power and mobility equipment
- Install and repair elevating products and solutions
- _**Deliver a premium customer experience. **_Our service technicians are the face of our company, delivering outstanding customer experiences every day. Through honest, empathetic, respectful and friendly interactions with our customers you will build trusting relationships. You will ensure that their needs are met and that we meet our objective to make life accessible.

**What you bring**:

- **Technical Skills. **_You have previous experience with mechanical or manufacturing diagnostic tools, dispatch scheduling tools and/or knowledge of HME (Home Medical Equipment). Knowledge of elevating, mobility products would be considered an asset.
- **Analytical skills. **_An avid troubleshooter, you are innovative and efficient in your approach to solving problems.
- **Empathy.**_ To provide our clients with the best Mobility 1st customer experience we need someone who can be empathetic to our client’s needs and circumstances. You can navigate any situation in a friendly, professional and compassionate manner.
- **Willingness to learn. **_You thrive in an environment where you work with your hands and are able to pick up new skills quickly.
- **Additional must have requirements. **_You are able to lift up to fifty (50) pounds in order to move or repair equipment and devices. You have a valid G class driver's license and clean driving record; travel to client sites is required occasionally however you will be provided with a company vehicle. You have a clean criminal background check and are bondable.

**Why join? We are Mobility 1st**

With a strong reputation as experts in our field, we’re turning inwards to foster a culture of belonging, giving and strength. Joining us now is a chance to be part of that momentum; a chance to make an impact in people’s lives and help create a company environment you believe in.

Thank you for taking the time to consider joining us.

**Job Types**: Full-time, Fixed term contract, Seasonal
Contract length: 16 weeks

Pay: From $16.55 per hour

Expected hours: 35.5 per week

**Benefits**:

- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- London, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- May be required to lift up to 75 lbs
- Currently enrolled as a student?
- This position is government funded and to qualify you must be under 30 years old and have a SIN Social Insurance Number. Do you meet these requirements?
- Are you available every Monday to Satur

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