Clinical Practice Lead

7 months ago

Mississauga, Canada Home and Community Care Support Services Full time

**Job Description**:
- As an advocate for quality clinical care, the Clinical Practice Lead facilitates and supports continuous learning, professional development, and consistently excellent evidence-based care delivery through education, coaching, and mentorship of staff.-
**What will you do?**

**Patient Care Delivery**
- Provides leadership in the development, evaluation, and improvement of clinical practice as it relates to a specific clinical area of focus
- Provides relevant clinical practice consultation to front line staff and system partners
- Works closely with Patient Services Managers towards the advancement of clinical practice through program integration and standardization
- Works with Patient Services Leadership and Quality & Risk Department to identify clinical practice gaps/trends that, in collaboration with program managers and other relevant stakeholders, supports meaningful program and system improvements
- Participates in researching, integrating, and promoting evidence-based clinical care models to achieve organizational goals and objectives
- Supports implementation of best practice methodologies
- Builds and maintains relationships with internal and external partners, intentionally focusing on building capacity within the specific clinical practice focus area
- Participates as a leader in change management initiatives; acts as a champion for continuous improvement, and participates in the development of policies, procedures, processes, and tools to improve care delivery
- Provides education and day-to-day support in the development of staff clinical expertise
- Supports on-boarding and orientation of new staff in specific clinical area
- Participates in the development, implementation and evaluation of new care delivery initiatives
- Identifies gaps in policies and procedures, as it relates to the clinical practice focus area, and brings it to the attention of the Manager/Director
- Supports complex and difficult patient clinical issues and complaints which cannot be handled in a routine manner
- Attends patient home visits and care conferences as required; supports frontline staff with the development of care plans that are complex as a result of the identified clinical issues
- Works with Operations and Program Managers to develop and monitor outcome reports as they relate to specific clinical practice areas
- Runs and reviews reports as specified by the Manager and/or team
- Reduces avoidable hospital readmission and emergency department use by ensuring the plan of care is executed as designed
- Coaches and supports staff with planning for complex patients with an explicit intent to build knowledge and skills competencies

**Patient Assessment, Coordinated Care Planning & Engagement**
- Responds to inquiries and requests for care in accordance with the patient's needs; identifies risk factors and urgency for care
- Establishes goals in collaboration with the patient and family/caregiver; ensures goals reflect the patient's desired outcomes
- Works with system partners, including Service Providers, hospitals, Community Service Sector (CSS), Primary Care, and relevant others to ensure a seamless, coordinated, quality-driven patient and caregiver experience
- Develops a coordinated care plan that reflects the patient's assessed needs and goals within the resource parameters of the Home and Community Care Support Services Mississauga Halton
- Collaborates and negotiates transitions of care once the patient's goals and outcomes have been achieved; supports patient and family system navigation to alternate resources, if appropriate

**Team Building**
- Develops professional working relationships with internal and external partners; mentors new staff
- Works respectfully, positively, and collaboratively within a team environment, sharing clinical and system knowledge, skills, experiences, and lessons learned; supports knowledge exchange, translation, and integration
- Supports the team and works with team members to ensure department (and/or patient/family) needs are met including absence coverage

**What do you need?**
- A registered health or social work professional including: registered nurse, physiotherapist, occupational therapist, speech language pathologist, or social worker
- A member in good standing with their applicable regulatory body below:

- College of Nurses of Ontario
- College of Physiotherapists of Ontario
- College of Occupational Therapists of Ontario
- College of Audiologists and Speech Language Pathologists of Ontario
- Ontario College of Social Workers and Social Service Workers
- A University degree preferred (or an equivalent combination of education and experience may be considered)
- Three (3) to five (5) years recent experience in community health/hospital
- Three (3) to five (5) years of experience in specific clinical practice area
- Knowledge and experience in Care Coordination, including clinical strength in assessment, care planning, system navigation,

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