Commissions Analyst

5 months ago

Waterloo, Canada Serenia Life Financial Full time

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people in their local communities. If this sounds like you, and the opportunity below sounds exciting, we’d like to hear from you.

**About the Role**:
The Commissions Analyst plays an important role in administering the commission process within Serenia Life. This individual is primarily responsible for accurately creating and maintaining profiles and ensuring the accurate distribution of commissions to advisors. The Commissions Analyst works closely with other departments, including Distribution, New Business, and Operations, to ensure timely and accurate payments. This individual will:

- Communicate directly with our Advisors and MGAs regarding commissions matters.
- Facilitate commissions changes
- Run reports (scheduled and ad hoc) in support of our Distribution team and our advisors
- Investigate commissions inquiries, errors, or challenges
- Continuously review and refine commission processes to streamline operations, improve accuracy, and enhance overall efficiency
- Identify opportunities for automation or system enhancements to optimize commission administration
- Ensure compliance with company policies, regulatory requirements, and industry standards related to commission calculations, payments, and documentation

**What You Bring to the Table**:

- Comprehensive understanding of the Broker Channel/MGA structure
- Demonstrated ability to establish and sustain strong partnerships with internal and external partners
- Demonstrated ability to leverage analytical skills to review and understand transactional data, identifying and correcting identified errors
- Superior written and oral communication skills

**Nice to Haves**:

- Previous experience in a commissions-related role, ideally with prior working knowledge of a life insurance commission software platform (ex. PMACs, FASAT, etc.)

**About Serenia Life Financial**:
At Serenia Life Financial, we’re on a mission to uncomplicate insurance - so that our members can feel confident when it comes to protecting their family’s financial future. As a grow-to-give company, we share our profits through company donations, community outreach, and some truly unique member benefits.

We care about the world, but just as importantly, we care about our employees. That’s why we do what we can to help our team prioritize their health & well-being, achieve work-life balance, and make sure each workday is fulfilling and fun.

**What We Offer You**:

- competitive compensation
- company-matched retirement plan
- comprehensive health & dental coverage
- flexible workplace opportunities
- generous vacation & sick day program
- discounts on life insurance
- mentorship & continued learning opportunities
- volunteer day (extra day off to support a cause you care about)
- employee appreciation days & well-being program

Serenia Life has implemented a formal Workplace Flexibility policy, which provides options for our employees to balance their home and work lives and enable them to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Statement on Diversity and Accommodations**:

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