Part-time Office Manager

2 months ago


Lethbridge, Canada Lethbridge Music Academy Ltd Full time

**Southern Alberta's largest private music school is looking for a weekend office manager and receptionist. No musical or music education experience is necessary. We are a locally owned private music school looking for a team member to help serve our 500+ families and students.**

**SCHEDULE DETAILS**

**Fridays: 11:45 AM - 7:45 PM (Working solo from 5 PM to 7:45 PM, and responsible for closing the Academy at the end of the night)**

**Saturday: 9:45 AM - 2:15 PM (Working solo from 1 PM to 2 PM)**

**There may be opportunities to pick up shifts Monday-Thursday during busier seasons. Rest of week availability is not required.**

**JOB DUTIES**
**- Answering phones, and communicating with teachers, and students/parents. Having a golden phone voice and being able to communicate in an excited, friendly, and professional manner is absolutely essential. We are known for friendly service, and great communication Being comfortable on the phone is essential.**
**- Sales, which is involved in calling leads, booking lesson times, and registering students for lessons. We're looking for someone who is a people person, a great communicator, and is willing to learn and follow our scripts.**
**- Processing paperwork and data entry. We use Google Docs for most of our data entry and record keeping, which involves lots of typing, and some basic spreadsheet work. We keep detailed checklists, and our training is very thorough. Fast typing skills are greatly valued**
**- Some cleaning and organizing (classrooms, bathrooms, and our lobby).**
**- Lots of customer service. Working behind the desk is a very fast paced, and highly customer service oriented position. You will generally be working with the same students and teachers every single week, and getting to know the families and seeing student progress will be a highly rewarding part of the position**
**- Helping manage teacher schedules and their work. You will be an assistant manager helping to oversee the work and schedules of 30+ teachers, so you may be asked to help guide, and provide feedback, to teachers from time** **to time. This is not your primary responsibility, but will be** **a part of your job in assisting the head managers. This may mean being comfortable having uncomfortable conversations.**
**- Closing the Academy. This position involves short** **stretches of working alone behind the desk (teachers and students will be present in the building with you). You will not be left alone during training until you feel ready**

**IDEAL QUALIFICATIONS AND EXPERIENCE**:

- Experience in positions involving lots of customer service, phone customer support, and a fast paced environment will be well suited for this position. This may include backgrounds in restaurant and hospitality, retail, medical offices, salons, etc.**
***:

- As stated before, no musical experience is needed whatsoever.**
**- If you are hired, a Criminal Record Check and Vulnerable Sector Check will be required to start working. We primarily work with children and their families, and their safety and comfort is incredibly important to us. You will be reimbursed for the record check.**

**Our goal is to start your training during the month of October..This could be a great position for someone looking to work a few extra hours a week, or potentially build a career in administration as Lethbridge Music Academy expands and opens new locations. Opportunities for full-time employment may open up as time goes on.**

**We are anxious to meet you**

**Job Types**: Part-time, Permanent

Pay: $19.00 per hour

Expected hours: 12.5 per week

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay

**Benefits**:

- On-site parking
- Paid time off
- Profit sharing
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Every Weekend

Application question(s):

- Please let us know your words-per-minute typing speed. If unsure, you may do a test by Googling "typing test" and taking a 1-minute test. If you're unable to do so, please answer N/A.

Work Location: In person


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