Workplace Coordinator

2 weeks ago

Mississauga, Canada Polycultural Immigrant and Community Services Full time

**Position Title**: Workplace Coordinator - Airport***

**Organization Structure**: Reports to the Program Coordinator

**Job Status**: Full-time (scheduled hours vary, which includes days, nights, and weekends)

**Number of Positions**:1

**Location**: Toronto Pearson Airport

**Wage**:$27.47/hour for 40 hours/week

**This is a Bargaining Unit Position.**

**About Polycultural**

Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP), and WorkPerks

**Scope**

Oversee the Port of Entry (POE) Airport services activities by supporting the resettlement of government-assisted refugees and privately sponsored refugees upon their arrival to Canada. This will include the provision of immediate and essential services, such as assisting in landing papers, transportation to the final destination, coordinating with reception centers, and coordinating with Canada Border Services (CBSA) and transportation contractors.

**Responsibilities**
- Keep Program Manager (PM) and Program Coordinator (PC) up-to-date with POE activities
- Collaborate with Admin Assistants on updating records with new or revised Notifications of Arrivals and communicate with the Polycultural resettlement counselors, related departments, and organizations regarding changes or cancellations
- Ensure all scheduled employees report to work as planned
- Coordinate with staff to ensure all refugee arrivals are received and services are provided
- Support refugee arrivals at the airport, including escorting, interpreting, and supporting in completion of declarations and other paper work
- Assist refugees through border services and other security checks
- Coordinate transportation arrangements to final destinations
- Communicate emergency situations to the PM and PC
- Responsible for arranging and maintaining Polycultural’s office at the Airport in good operation
- Create and maintain partnerships with various government and transportation partners
- Data entry, preparation of reports
- Seasonal distribution of clothing to clients

**Competencies**

**Planning & Organizing/Time Management**

Establishes a systematic course of action for self or others to ensure the accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

**Technical Expertise**

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

**Professionalism**

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.

**Self-Management**

The ability to manage your own actions effectively and responsibly, wellbeing, and time to achieve organizational goals, self-improvement, and personal growth. To maintain an effective work/life balance in response to a stressful, challenging, and dynamic work environment.

**Drive for Results**

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

**Communications**

Uses a variety of communication styles and strategies to foster open communications and the exchange of information and discussion on an ongoing basis.

**Organizational Understanding**

Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

**Qualifications**
- University degree in Business Administration or Community/Social Work, or equivalent combination of education
- Minimum 3 years' of related work experience
- Proficiency with second language is an asset (French, Arabic, Swahili, Farsi, Dari, Pashto, Spanish)
- Proven ability to lead and promote a positive and professional team culture
- Ability to work in fast paced environment
- Excellent communication and interpersonal skills
- Ability to work independently and on a flexible schedule
- Strong computer skills with advanced Excel knowledge and database skills

**Other requirements**
- A satisfactory Vulnerable Sector Police Check (completed when an

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