Dispatcher
6 months ago
**WHY JOIN US?**
- 100% Employer funded health, dental, and vision coverage
- RRSP matching program
- Competitive wages and flexible vacation
- Family-operated business
- Retention Bonus
**Ketek Group Inc**:
From its 10 locations in Western and Northern Canada, Ketek is able to provide services and rental equipment to clients throughout the region’s oil and gas, mining, construction, and municipal sectors.
**POSITION BACKGROUND**:
The Dispatcher coordinates with Project Managers / Branch Managers to ensure sufficient staff are available for projects/service as requested. He/she also provides day-to-day support to field service Employees, acting as their main administrative supervisor, and coordinates with field supervision where necessary on the Employee’s behalf.
**CORE DUTIES**:
**Client Management**
- Receive telephone requests for services, process and transmit information to field personnel via radio, telephone, or cell phone, and dispatch personnel according to schedules and work orders
- Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications
- Schedule assignments and coordinate activities of Service Representatives, crews, and equipment
- Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
- Act as a liaison between clients and Service Representatives
- Arrange for mobilization and demobilization of vehicles and equipment
- Schedule jobs and coordinate equipment shipping and receiving
- Assist management with locating equipment, outside of Ketek’s inventory
- Schedule and coordinate equipment rentals, entering data, managing timecard and equipment inspection paperwork
- Assist supervisors with coordinating of employees, customer service, and general administration
**Employee Management**
- Provide opportunity for skill development to progress through the field hierarchy
- Actively strive to ensure a positive, safe work environment with high employee morale
- Coordinate with Human Resources to engage in progressive discipline where required
- Manage Employees during gaps in work, allocating to the shop where possible
- Coordinate with the Training department for scheduling of new/recertification training for field service Employees to ensure site requirements are met
**Daily Administration**
- Organize maintenance, repairs, and inspections of branch truck and trailer fleet
- Conduct regular audits of inspections and journey management plans
- Follow up on issues with work orders
- Receive, log, and execute all requests in a timely manner
- Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information
- Advice personnel about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards
- Keep Employee whiteboard up to date
- Approve Daily Job Control Sheets and time-off requests
- Approve expense reports and fuel receipt submissions
**Duties, responsibilities and activities may change or new ones may be assigned at any **time with or without notice.**
**QUALIFICATIONS AND SKILLS**:
**Required**
- Minimum 5 years experience in the oilfield industry
- Minimum 3 years experience in a supervisory role
- Minimum 3 years of experience maintaining, troubleshooting, and servicing equipment
- Fluent in the English language (reading, written, spoken)
- High School diploma
- Able to demonstrate good hand/eye coordination and manual dexterity
- Familiar and comfortable with various saws, grinders and other hand tools
- Able to operate required equipment in a safe and responsible manner
- Valid Class 5 driver's license with drivers' abstract
- Ability to handle changing schedules and priorities, with high level prioritization skills
- Strong work ethic and organizational planning skills with attention to detail
- Ability to work independently or as part of a team
- Effective verbal and listening communication skills
**Work Environment**
- Office environment (85%), yard and shop environment (15%)
- Must be able to work on-call when required
**Schedule**:
- Monday to Friday
- On call
- Weekends as needed
INDHP
-
Dispatcher
5 months ago
Edmonton, Canada D.B.I. Dry-Blast Inc Full timeD.B.I. Inc is a privately owned company based out of West Edmonton in Alberta that specializes in over dimensional loads as well as general freight. We are currently seeking a full time dispatcher to join our team. Duties Include but are not limited to: - Organizing and dispatching trucks and drivers - Dealing with customers and helping them to get loads...
-
Dispatcher
5 months ago
Edmonton, Canada Connect Freight Inc. Full time**About Us**: At Connect Freight, we pride ourselves on delivering top-notch services to our clients. We are a dynamic and fast-growing company specializing in long-haul trucking, and we are looking for a dedicated and experienced dispatcher to join our team. Our mission is to provide efficient and reliable service, ensuring client satisfaction and...
-
Dispatcher
5 months ago
Edmonton, Canada Park Landscaping Ltd. Full timePark Landscaping is a leading landscaping company dedicated to creating stunning outdoor spaces that exceed our client's expectations. We take pride in our commitment to quality craftsmanship, innovative design and solutions for our clients. As we gear up for the upcoming season, we seek a reliable and dynamic individual to join our team as a...
-
Dispatcher
3 months ago
Edmonton, Canada Ship and smile Logistics Full time**Profile - Dispatcher** **Mini Relevant Experience - 1+yr** We are seeking a detail-oriented Dispatcher to join our team. The Dispatcher will be responsible for coordinating and scheduling freight transportation to ensure timely delivery and customer satisfaction. **Duties**: - Communicate effectively with drivers, customers, and internal teams to...
-
Dispatcher
3 months ago
Edmonton, Canada Pitbull Energy Services Full timeYou are a team player known for your keen attention to detail and **"can-do"** attitude. You have excellent communication skills and those around you are constantly impressed by your organizational skills? We want to hear from you! **Key Responsibilities**: - Coordinate and dispatch over 100 operators to various job sites using Aimsio dispatch systems. -...
-
Dispatcher
5 months ago
Edmonton, Canada Vitran Express Canada Inc Full time**SUMMARY**: AM dispatchers are responsible for coordinating the movements of trucks in the city area. Dispatchers communicate with truck drivers through phones, text, and will assign Truck dispatchers are available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead. **DUTIES AND...
-
Dispatcher
5 months ago
Edmonton, Canada Perativ Full timeSalary: **JOB SUMMARY** Since 2005, Access Cash, operating as part of Perativ, has developed a reputation as a market leader in ATM services and technology. Operating ATMs for banks (BMO, RBC, etc.) and under brand names including Ezee ATM and Access Cash, Perativ provides services to more than 10,000 ATMs in Canada. We are currently seeking a Dispatcher...
-
Dispatcher
6 months ago
Edmonton, Canada Perativ Full time**JOB SUMMARY** Since 2005, Access Cash, operating as part of Perativ, has developed a reputation as a market leader in ATM services and technology. Operating ATMs for banks (BMO, RBC, etc.) and under brand names including Ezee ATM and Access Cash, Perativ provides services to more than 10,000 ATMs in Canada. We are currently seeking a Dispatcher to join...
-
Dispatcher
6 months ago
Edmonton, Canada JM&S Ltd Full timeJob Title: Dispatcher, Edmonton, AB Job Overview We currently looking for a Dispatcher to join our team for our bulk fuel operation located in Edmonton, AB. The Dispatcher will work closely with customers and drivers scheduling the day’s deliveries. This position is a local position, on an 10/4 rotation. Key Accountabilities: - Complete fuel orders...
-
Dispatcher
1 month ago
Edmonton, Canada University of Alberta Full time**Department** Vice-President Facilities & Operations - University of Alberta Protective Services **Salary range** $54,764.33 to $73,940.15 **Hours per week** 40 **Grade** 7 **Posted date** October 25, 2024 **Closing date** November 1, 2024 **Position Type** Full Time - Operating Funded **Description**: This position is a part of the Non-Academic...
-
Dispatcher
6 months ago
Edmonton, Canada Saab's Trucking Ltd. Full timeResponsibilities: - Coordinate and schedule transportation activities, including dispatching drivers and managing routes. - Perform data entry tasks to input and maintain accurate transportation records. - Communicate with drivers, customers, and internal teams to ensure timely delivery of goods. - Monitor shipping and receiving processes to ensure...
-
Dispatcher
6 months ago
Edmonton, Canada Caron Transportation Systems Full timeWe are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canada's Best Managed Companies 3 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 5 years in row. Caron is currently recruiting for...
-
Dispatcher
2 months ago
Edmonton, Canada Bhau Transport Full time*Overview* *Responsibilities* - Bring new customers - Utilize transportation management systems to schedule and dispatch shipments - Communicate with drivers, customers, and internal teams to coordinate deliveries - Monitor and track freight movements to ensure on-time delivery - Perform data entry tasks accurately and efficiently - Analyze supply chain...
-
Dispatcher
2 months ago
Edmonton, Canada Encore Trucking & Transport Ltd. Full time**Overview** **Responsibilities** - Full cycle dispatching functions - Maintaining daily, monthly and annual tracking and reporting requirements - Liaising with various internal departments - Perform other duties as may be assigned **Requirements**: - Organized, thorough, and highly detail oriented - Strong customer service skills - Excellent time...
-
Dispatcher
5 months ago
Edmonton, Canada Sharp Trucking Services Full timeSharp Trucking Services is a privately-owned transportation and logistics company operating in Western Canada. We are looking for an **E**xperienced Dispatcher **to join our Edmonton operation. The successful applicant will be responsible for coordinating daily workflow for trucks, trailers, and drivers. This is a full-time position with flexibility to...
-
Dispatcher
6 months ago
Edmonton, Canada Xtreme Shuttle Full timeResponsibilities: - Receive and prioritize incoming calls from customers and drivers - Dispatch drivers to appropriate locations based on customer needs and delivery schedules - Coordinate with warehouse personnel to ensure timely loading and unloading of freight - Monitor driver progress and provide updates to customers as needed - Analyze delivery routes...
-
Dispatcher
6 months ago
Edmonton, Canada Trimac Transportation, Ltd (ND) Full time**DISPATCHER (Edmonton, AB)** **WHY TRIMAC?** **THE ROLE** Reporting to the Dispatch Manager, this Dispatcher will be responsible for communicating the load plan to drivers and customers while also ensuring that all customer requirements are met. An eye for detail is key to the success for someone stepping into this role! **WHO YOU ARE** - You are an...
-
Dispatcher
3 weeks ago
Edmonton, Canada Oilking Services Inc. Full timeIf you thrive in a team-oriented workplace that challenges your skills, rewards innovation, and drives personal and professional growth then Oilking Services is looking for you! **Position Summary**: We are looking for an experienced logistics and trucking **Dispatcher** to join our growing team! Acting as the communication bridge between our customers and...
-
Dispatcher
6 months ago
Edmonton, Canada Oilking Services Inc. Full timeIf you thrive in a team-oriented workplace that challenges your skills, rewards innovation, and drives personal and professional growth then Oilking Services is looking for you! **Position Summary**: We are looking for an experienced logistics and trucking **Dispatcher** to join our growing team! Acting as the communication bridge between our customers and...
-
Dispatcher
6 months ago
Edmonton, Canada Noremac Industries Ltd. Full timeResponsibilities: - Coordinate and schedule shipments and deliveries - Communicate with drivers, warehouse personnel, and customers to ensure timely and accurate delivery of goods - Track and monitor shipments to ensure on-time delivery - Handle customer inquiries and resolve any issues or concerns - Perform data entry tasks to update shipment information...