Night Auditor
3 weeks ago
Purpose: To provide an outstanding level of service to each and every guest, through memorable, above and beyond services, while working well with other team members within the department, and outside of.
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Respond to guest complaints, requests and emergencies
- Reconcile all accounts in a timely manner
- Verify that all EOD work has been performed by other departments
- Schedule guest wake-up calls and reservations for the following day
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
Qualifications for Night Auditor Excellent communication and math skills
- Able to learn computer functions and other on-the-job skills
- Strong eye for details
- Good problem-solving skills
- Ability to multitask
- Solid customer service skills
- Strong written and verbal communication skills
- Exceptional customer service skills
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Overtime pay
- Tips
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