Customer Incentives Strategist

2 weeks ago

Toronto, Canada Toyota Full time

Job Description

Customer Incentives Strategist

Rank 4

Scarborough, ON

What We’ll Bring:

- Company & Culture_- A hybrid work environment- A work environment built on teamwork, flexibility and respect- Professional growth and development programs to help advance your career- A focus on respect for people and continuous improvement- Summer Hours - condensed work week during the summer
- Benefits_- Competitive compensation package including bonus- Extended health care and dental benefits effective immediately- Company pension plan with additional employer contributions- Associate vehicle discount program- Reimbursement programs (tuition & fitness)- Paid holiday shutdown and competitive paid time off benefits- Sabbatical leave program

What You’ll be Doing:

- Plan, Develop and Execute Toyota Vehicle Incentive Programs_- Review and analyze competitive incentive activities and consolidate key insights to stakeholders.- Develop monthly proposals for selected Toyota vehicles based on the achievement of sales volume and profit targets.- Develop and implement new strategies to deploy vehicle incentives to market in partnership with other departments such as DSSO (Dealer Standards and Sales Operations), Retail Marketing and TFS (Toyota Financial Services).- Maintain, develop, and improve current spreadsheets, dashboards and other tools that support KPI monitoring.- Investigate and develop new research methods and approaches to provide novel and meaningful insight.- Support quarterly and annual incentive budget planning
- _._- Cross training with team members to facilitate knowledge transfer and enhance coverage.
- Prepare and present monthly strategy proposals to stakeholders_- Prepare and deliver monthly incentive strategy proposal to management and executives to gain approval for execution into the marketplace.- Consolidate key competitive insight to management and key stakeholders.- Communicate approved monthly strategy and industry analysis to zones, dealers, TFS (Toyota Financial Services), and internal departments.- Prepare ad-hoc presentation materials as required.

What You’ll Bring:
- University degree, preferably in Business, Marketing, or related discipline- 3+ years of automotive and analytics experience- Experience with cross-functional teams with multiple stakeholders and set deliverable dates- Strong written and verbal communication skills with the ability to simplify complex concepts to a variety of audiences- Excellent attention to detail- Presentation skills with the ability to influence- Strong problem-solving skills- Self-starter with excellent organizational skills- Experience with Microsoft Office Suite (Excel and PowerPoint)- Strong time management abilities- Customer-focus orientation- Demonstrated understanding of PDCA (plan, do, check, act)

About Us

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.

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