Counter Customer Service Representative

3 months ago

Guelph, Canada Graybar Full time

**Job Brief**:
The Counter Customer Service Representative (CCSR) provides our customers with a high customer service level which includes effectively handling customer inquiries and order processing.

Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.

Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and logistics services. We are also a Fortune 500 company.

Graybar operates more than 250 distribution facilities throughout North America, with over 30 branches across Canada alone. As one of the world’s largest employee-owned companies, Graybar Canada has the power and stability of a big corporation and the integrity and drive of a neighborhood business.

Graybar Canada currently has an exciting career opportunity available out of our** Guelph, ON** branch.

**Counter Customer Service Representative (CCSR)**

Graybar Canada offers a competitive compensation and benefits package including:

- No Evening or Weekend Shifts
- TELUS Health Virtual Care
- Cost shared Health and Dental Benefits
- Life & AD&D Insurance
- Employee Profit Sharing Program
- Long Term Disability Benefits
- Group RRSP Matching
- Corporate Fitness Membership Program
- Employee Share Purchase Program
- Computer Purchase Plan
- Tuition Reimbursement Program
- Service Awards Program

**Summary**:
The Counter Customer Service Representative (CCSR) provides our customers with a high customer service level which includes effectively handling customer inquiries and order processing. The CCSR delivers the highest quality customer care following corporate objectives and revenue goals.

**Responsibilities**:

- Sell merchandise to customers over the counter, ensuring that every customer experience meets Graybar Canada’s quality standards.
- Maintain quality service by following organization standards.
- Place new merchandise on display.
- Track stock out items and recommend the new stock.
- Maintain inventory controls by collecting stock location orders and printing requests.
- Provide customer feedback to the Branch Manager in a timely fashion.
- Regularly assist in the warehouse to help receive, pick and ship out the product.
- Prepare orders by processing requests and supply orders, pulling materials, packing boxes, placing orders in the delivery area.
- Maintain a safe and clean work environment by keeping shelves and workstations neat; complying with procedures, rules and regulations.
- Must be willing to carry emergency pager on a rotational basis.

**Knowledge / Skills / Abilities**:

- Minimum Grade 12 education.
- One to three years of related warehouse/customer service experience desired in a distribution setting is considered an asset.
- Knowledge of data and communications and electrical products is preferred.
- Must exhibit excellent time management and organizational skills.
- Ability to prioritize work and be flexible.
- Consistently able to meet deadlines.
- Possesses solid relationship-building skills to cultivate and develop customer loyalty.
- Strong customer service and troubleshooting skills are a must.
- Practice excellent verbal and written communication skills.
- Must demonstrate honesty and integrity.
- Willingness to gain technical knowledge by attending educational workshops and reviewing publications.
- Proven proficiency with Microsoft Office products, including Outlook, Excel, Word and PowerPoint.
- Willingness to go the extra mile.

The above is a brief outline of position responsibilities and does not intend to be all-inclusive of the current or future duties, responsibilities or reporting relationships.

If you are highly motivated and have a passion for customer service, and are looking for a fun, rewarding career, we would be pleased to talk to you about joining Graybar Canada.
- We wish to thank all applicants for their interest but advise that only those selected for an interview will be contacted._

  • Counter Customer Service Representative

    3 months ago

    Guelph, Canada Electrical & Automation Industry Careers Full time

    Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through...

  • Customer Service Representative

    4 months ago

    Guelph, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Temporary Customer Service Representative

    3 days ago

    Guelph, Canada Alectra Utilities Full time

    **The Opportunity** Job Posting Number: **2024-262** Position: **Temporary Customer Service Representative** - *Temporary 14 months contract*_ **Location**: **Southgate (Guelph) (Hybrid: Remote/In-office)** Reports to: **Supervisor, Billing & Customer Service** Business Group: **Customer Experience** Division: **Customer Service Hours per...

  • Inside / Counter Sales Representative

    1 month ago

    Guelph, Ontario, Canada Noble Corporation Full time

    Overview:Job Overview:At Noble, we help our customers' businesses succeed by investing in our most important asset: our teammatesStart a rewarding career at our Guelph HVAC Branch as an Inside/Counter Sales Representative (Plumbing & HVAC) We are in business to help our customers succeedWhat We Offer You:Internal growth opportunitiesAccess to training and...

  • Parts Counter Person

    3 months ago

    Guelph, Canada The Metro Truck Group Full time

    **FULL-TIME PARTS COUNTER REPRESENTATIVE - METRO TRUCK GROUP, GUELPH LOCATION.** The Metro Truck Group is a full-service centre for all heavy truck and trailer needs. As our trusted brand continues to evolve, we are currently looking for a Parts Counter Representative to join our team at our busy Full Service Dealership residing in Guelph, ON. The Parts...

  • Inside / Counter Sales Representative

    1 week ago

    Guelph, Ontario, Canada Noble Corporation Full time

    Inside/Counter Sales Representative (Plumbing & HVAC) role involves selling products, providing customer service, and collaborating with internal and external departments to handle purchase orders and provide technical support. Noble is a leading supplier of plumbing, HVAC, and industrial products, committed to delivering exceptional customer experiences...

  • Customer Service Representative

    4 months ago

    Guelph, Canada UPI Energy FS Full time

    Customer Service Representative - UPI Energy FS - Guelph, ON GROWMARK is an agricultural cooperative serving cooperatives, retailers, businesses, and customers in Canada and the U.S. We provide customers with fuels, lubricants, crop nutrients, crop protection products, seed, construction services, equipment, and grain marketing assistance. In addition,...

  • Customer Service Representative

    3 hours ago

    Guelph, Ontario, Canada GROWMARK, Inc. Full time

    Job Title: Customer Service RepresentativeCentral Ontario FS, a division of GROWMARK, Inc., is a dynamic company that offers a unique blend of career opportunities and personal growth. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business results.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Guelph, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Over-the-Counter Associate at Walmart Canada. As a key member of our pharmacy team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and profit goals of our...

  • Customer Service Representative

    2 weeks ago

    Guelph, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Over-the-Counter Associate at Walmart Canada. As a key member of our pharmacy team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and profit goals of our...

  • Customer Service Representative

    2 weeks ago

    Guelph, Ontario, Canada Walmart Canada Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Over-the-Counter Associate at Walmart Canada. As a key member of our pharmacy team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and profit goals of our...

  • Customer Service Representative

    3 months ago

    Guelph, Canada Transx Ltd. Full time

    **TRANSX GROUP OF COMPANIES** Operating for over 50 years; the **TransX Group of Companies** is one of the largest Canadian (CN Rail-owned) providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and...

  • Customer Service Representative

    4 hours ago

    Guelph, Ontario, Canada GROWMARK, Inc. Full time

    Job Title: Customer Service RepresentativeCentral Ontario FS, a division of GROWMARK, Inc., is a dynamic company that offers a unique blend of career opportunities and personal growth. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business results.Key Responsibilities:Provide...

  • Customer Service Representative

    2 hours ago

    Guelph, Ontario, Canada GROWMARK, Inc. Full time

    Job Title: Customer Service RepresentativeCentral Ontario FS, a division of GROWMARK, Inc., is a dynamic company that offers a unique blend of career opportunities and personal growth. As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business results.Key Responsibilities:Provide...

  • Counter Sales

    4 months ago

    Guelph, Canada Province Electric Supply Full time

    **About Us** Founded in 1992, Province Electric Supply is a Canadian-owned and operated full-line electrical distributor serving the GTA and surrounding areas. For over 30 years, Province Electric has served the industrial, contractor, MRO, OEM, and institutional markets as a valuable link in the supply chain for electrical products. With 13 locations...

  • Customer Service Representative

    1 month ago

    Guelph, Canada U-Haul Full time

    Location: 389 Speedvale Ave W, Guelph, Ontario N1H1C7 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...

  • Customer Service Representative

    2 weeks ago

    Guelph, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at CB Canada. As a Switchboard Operator, you will be the first point of contact for our clients and customers, providing exceptional service and support.Key ResponsibilitiesAnswer and direct incoming calls in a professional and courteous...

  • Customer Service Representative

    2 weeks ago

    Guelph, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at CB Canada. As a Switchboard Operator, you will be the first point of contact for our clients and customers, providing exceptional service and support.Key ResponsibilitiesAnswer and direct incoming calls in a professional and courteous...

  • Customer Service Representative

    4 months ago

    Guelph, Canada Directsave Canada Inc. Full time

    Responsibilities: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Handle and resolve customer complaints or issues with patience and empathy - Upsell products or services to customers when appropriate - Enter and update customer information in the database accurately - Analyze customer data to identify trends...

  • Customer Service Representative

    4 months ago

    Guelph, Canada Wasteco Full time

    **Summary** The Customer Service Representative is part of the first line of contact for our many valued customers. Are you ready to be at the front of shaping a great customer experience? Your mission as a part of a team of professionals in a small entrepreneurial office is to execute on our commitments, service the customer’s needs, and to help drive...