Information Technology Manager

1 month ago

Cobourg, Canada Baker Tilly Canada Full time

**Information Technology Manager**
**Cobourg, Ontario, Canada**:
Current Opportunities

The **information technology (IT) manager** will be responsible for the management and administration of all aspects of Baker Tilly KDN's (BT KDN) IT infrastructure, including specific attention to server architecture and ensuring business continuity. This includes overseeing the cybersecurity, installation, maintenance and upgrading of hardware and software; managing IT staff; providing technical support to employees as well as creating short and long-term IT strategic plans that meet the firm’s strategic goals.

This role will require frequent travel between the firm’s four offices: Peterborough, Lindsay, Courtice and Cobourg. Must be available for emergency support after hours and on weekends (banked time is awarded).

**Why join the Baker Tilly KDN team?**

With BT KDN, you can find a career that’s uniquely you. Our professionals are encouraged to Be True to their values and ambitions. We have strong community roots and believe in providing our clients with high quality, personalized service. Our success depends upon attracting, developing and retaining strong professionals. We are committed to providing a challenging and fulfilling career filled with opportunities for growth. When you join our firm, you can expect:

- Flex time and banked/paid overtime program (say hello to summer Fridays off)
- Competitive compensation and benefits package including comprehensive health and RRSP matching program
- A leadership team committed to your success
- Challenging and varied assignments
- Ongoing training and support for professional development
- Team building adventures (we've thrown axes, taken a river cruise and played dodgeball - just to name a few)
- A professional, fun and friendly working environment

**What would you be doing?**

Does designing a new network infrastructure and implementing servers excite you? Or how about the ability to provide expert advice and recommendations for enhancing cybersecurity measures?

In this hands-on leadership role, you will work alongside and empower teams with the tools and technology they need to do great work. Areas of responsibility include the full range of information systems and telecommunications activities, including determining user requirements, recommending solutions, and leading organization-wide efforts to improve the effective use of technology. Your core responsibilities would include:

- Project management oversight throughout the server implementation process
- Tracking and managing company assets
- Ensuring compliance with licensing requirements
- Oversight and management of the IT budget
- Allocating resources effectively and efficiently
- Identifying potential vulnerabilities and suggesting appropriate countermeasures
- Establishing comprehensive processes and procedures from scratch
- Designing efficient workflows to optimize operations and ensure consistency

Management
- Manage direct reports, including hiring, performance management, mentoring, and training and development
- Develop and implement IT policies and procedures, including data security and disaster recovery plans
- Lead IT business process documentation and design
- Provide project leadership
- Develop and ensure adherence to departmental budgets
- Provide insight into technology operations utilizing reporting from all available sources
- Ensure delivery of services in accordance with industry best practices
- Develop and implement IT policies and procedures, including data security and disaster recovery plans
- Design and implement reporting and tracking of firm technology resources
- Analyze systems and identify any potential improvements
- Manage relationships with third-party vendors, including software and hardware providers and external IT consultants

Strategic Vision
- Monitor most recent technology advances and assess any potential impact
- Remain current on trends and emerging technology

Communications
- Communicate effectively and concisely with internal customers, vendors and other stakeholders
- Effectively convey IT concepts in clear and concise language with those who have limited IT background or expertise
- Design and deliver IT orientation and training sessions for new and current staff and partners
- Prepare updates, reports and presentations
- Postsecondary university or college education with a degree/diploma in Computer Sciences, Business, Engineering Technology or a related field
- Certification in one or more of: Cisco CCENT, Cisco CCT, Microsoft MTA, MCSA, MCSE, CISSP, CompTIA A+, Network+, Security+, or CSA+ with preference to: ITIL, CIP, Azure
- Minimum of 10 years of applied/practical and demonstrated relevant experience
- Minimum of five years of management experience
- Familiarity with professional services industry is a strong asset
- Strong relationship-building and collaborative skills
- Strong analytical and project management skills
- Demonstrate experti

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