Customer Service Consultant
2 weeks ago
This is a **Remote **role which means you get to work from home
At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference - they're passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most.
If you're someone who's excited by a challenge, takes initiative, and moved to make a difference, you'll find success here. We’re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day.
Think you’re up for the challenge and the fun? If so, consider the following opportunity:
**Customer Service Consultant Fido**
Rogers is a proud Canadian company with a rich family history. That’s why it’s always been important to us to give back to our communities and make a positive impact where we live and work. Our team is dedicated to making more possible every day for our customers and for our communities across Canada.
Not only is our business strong, but so is our culture. We genuinely care about each other, and we know what makes you different makes us great. That’s why we believe in challenging work, rewarding opportunities and building an inclusive future for everyone. Because when our team learns, grows and reaches their true potential - we can make more possible. At Rogers, your journey is filled with limitless possibilities, build the future you want with us.
Let’s make your possible at Rogers.
At Consumer Care, we believe our people are the heart of our success. We take pride in connecting Canadians to a world of possibilities and the moments that matter most in their lives by providing the very best wireless, residential and media to Canadians. We are leading the way in 5G for both coverage and reliability. Consumer Care is an opportunity for you to build something amazing, while accelerating your career. Together we can make more possible.
**Life at Consumer Care - What We Offer**
We invest in our people to unleash their potential so we can win as a team As part of the team, you will have access to a ton of amazing resources, discounts and perks. To name a few:
- Unlimited access to Headspace Premium for mindfulness training
- Access to a virtual walk in clinic to connect with Healthcare Professionals from home
- LIVX - Fitness Membership to attend classes virtually
- Company matching contributions to charities you support
- Paid time off for volunteering
- Great benefits, pension plan, RRSP, TFSA and Wealth Accumulation Plan
- Employee discounts to our products and services
- Leadership development, Mentorship and Coaching programs
- Work from home as of day 1
We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Rogers so all of our team members can bring their whole selves to work. We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes you different makes us great.
**What We’re Looking for**
We’re looking for someone who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to unlock the appropriate solutions while recommending our products and services to our customers. You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service.
**What You’ll Do**
Our customers come first, and they inspire everything we do. As part of our team, you will be providing world class customer service by connecting with our customers, analyzing their needs and offering customized solutions. You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the products that best suit our customers. We are there when our customers need us so you will have the ability to work a flexible schedule. You will be speaking to different people from across Canada.
**Who You Are**
- High School Diploma or equivalent
- 1+ years of customer interaction in a professional role, either face to face or over the phone
- Expert in communication and listening
- A good knowledge of English is necessary as this role requires regular communication in English with customers and/or team members in other provinces.
- Strong analytical and problem-solving skills
-
-
Sales Consultant
5 days ago
Kelowna, Canada Fraserway RV Full timeLooking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career? We are looking for a highly motivated, enthusiastic team player to join our **Kelowna, BC Dealership** as a Sales Consultant. **This is a Full Time, regular position**. The schedule will include working 5 days a week 8:30am...
-
Customer Service Support
Found in: beBee jobs CA - 1 week ago
Kelowna, British Columbia, Canada KF Aerospace Full timeWe're all about the craft. KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia's beautiful Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot...
-
Business Consultant
6 days ago
Kelowna, Canada Interior Health Authority Full timeInterior Health is hiring a **Business Consultant **to join the Finance team! **About the role**: The Business Consultant provides expertise, direction, and accountability within and around a financial framework in order to facilitate the achievement of the mission, goals, and objectives of Interior Health (IH). The Business Consultant challenges decisions,...
-
customer service clerk
Found in: Talent CA 2 C2 - 6 days ago
Kelowna, Canada GE CleanCheck Ltd. Full timeWork Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork settingRural areaUrban areaVarious locationsPrivate sectorProfessional association or organizationTasksTrain and supervise staffAct as spokesperson for an organizationAdvise clients on advertising...
-
customer service clerk
Found in: Talent CA 2 C2 - 5 days ago
Kelowna, Canada GE CleanCheck Ltd. Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingRural areaUrban areaVarious locationsPrivate sectorProfessional association or organizationTasksTrain and supervise staffAct as spokesperson for an organizationAdvise clients on...
-
administrative assistant
Found in: Talent CA 2 C2 - 4 days ago
Kelowna, Canada AMS Consultant Full timeEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksDetermine and establish office procedures and routinesSchedule and confirm appointmentsAnswer telephone and relay telephone calls and messagesArrange travel, related itineraries and make reservationsGreet people and direct them to contacts or service...
-
administrative assistant
Found in: Talent CA 2 C2 - 18 hours ago
Kelowna, Canada AMS Consultant Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateTasksDetermine and establish office procedures and routinesSchedule and confirm appointmentsAnswer telephone and relay telephone calls and messagesArrange travel, related itineraries and make reservationsGreet people and direct them to contacts or service areasSet up and maintain...
-
administrative assistant
Found in: Talent CA 2 C2 - 2 weeks ago
Kelowna, Canada AMS Consultant Full timeEducation: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksDetermine and establish office procedures and routinesSchedule and confirm appointmentsAnswer telephone and relay telephone calls and messagesArrange travel, related itineraries and make reservationsGreet people and direct them to contacts or service...
-
Storage Consultant/Forklift Driver
24 hours ago
Kelowna, Canada BigSteelBox (BSB) Full timeStorage Consultant/Forklift Driver (Storage Consultant/Yard Supervisor)We are seeking a Storage Consultant/Forklift Driver for our Kelowna, BC, location. This is a permanent full-time position. Work hours are Monday through Friday, 8:30 am—5:00 pm. The position offers a competitive base salary dependent on experience, an annual incentive scheme, a...
-
Business Consultant
3 days ago
Kelowna, Canada Interior Health Authority Full timeWho are we looking for? Interior Health is looking for a permanent full time Business Consultant to join their team in Kelowna, B.C! Joining our IH team will allow you to challenge yourself professionally while enjoying all the personal pursuits available to you within this fantastic community. The Okanagan's largest and liveliest population...
-
Service Coordinator
Found in: Jooble CA O C2 - 6 days ago
Kelowna, BC, Canada Wiseworth Canada Industries Full timeAs our Service Coordinator, you will interact with andand support our service teambasedin the Okanagan and Northern, BC region. You are responsible for proactively organizing and scheduling work for our mobile field service technicians, driving profitable service revenue, and building strong relationships with our valued customers. Interested candidates...
-
Storage Consultant/Forklift Driver
Found in: Talent CA C2 - 1 week ago
Kelowna, Canada BigSteelBox Full timeWe are seeking a Storage Consultant/Forklift Driver for our Kelowna, BC, location. This is a permanent full-time position. Work hours are Monday through Friday, 8:30 am—5:00 pm. The position offers a competitive base salary dependent on experience, an annual incentive scheme, a competitive benefits package, and a company-matching RRSP program after 3...
-
Central Dispatcher/customer Service Kelowna
2 weeks ago
Kelowna, Canada Mario's Towing Ltd Full time**Central Dispatch Person required** **Responsibilities**: - Working directly with customers to book tows - Working directly with drivers in all locations, giving call information and clearing - Maintaining Customer Service with Team Members and Customer's **Requirements**: - Vehicle knowledge an asset. - Must have computer skills - Able to work under...
-
Central Dispatcher/customer Service Kelowna
6 days ago
Kelowna, Canada Mario's Towing Ltd Full time**Central Dispatch Person required** **Responsibilities**: - Working directly with customers to book tows, equipment & seacan moves - Working directly with drivers in all locations, giving call information and clearing - Lead Dispatcher - Maintaining Customer Service with Team Members and Customer's **Requirements**: - Vehicle knowledge an asset. - Must...
-
Kelowna, Canada T-Net British Columbia Full timeCustomer Service and Inside Sales RepresentativeTEEMA Solutions Group Inc.Posted November 19, 2021 Kelowna Job OverviewJob Title: Customer Service and Inside Sales Representative - Building materialsJob ID: JW63017075Our client is a leader in specialty building products in North America. They are looking to add another Inside salesperson to their team, to...
-
Kelowna, Canada T-Net British Columbia Full timeCustomer Service and Inside Sales RepresentativeTEEMA Solutions Group Inc.Posted November 19, 2021 Kelowna Job OverviewJob Title: Customer Service and Inside Sales Representative - Building materialsJob ID: JW63017075Our client is a leader in specialty building products in North America. They are looking to add another Inside salesperson to their team, to...
-
Kelowna, Canada T-Net British Columbia Full timeCustomer Service and Inside Sales RepresentativeTEEMA Solutions Group Inc.Posted November 19, 2021 Kelowna Job OverviewJob Title: Customer Service and Inside Sales Representative - Building materialsJob ID: JW63017075Our client is a leader in specialty building products in North America. They are looking to add another Inside salesperson to their team, to...
-
Employee Relations Consultant
Found in: Talent CA C2 - 2 weeks ago
Kelowna, Canada Interior Health Authority Full timeInterior Health is hiring a term-specific full-time Employee Relations Consultant who is passionate about making a different in healthcare. This position has an approximant end date of March 2025 and is flexible within the Interior Health region ! What we offer: •An attractive remuneration package •Excellent career prospects •Employer paid...
-
Kelowna, Canada Interior Health Authority Full timePosition SummarySalary Range:Salary range for the position is $86,398 to $124,197. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. Interior Health is hiring a permanent full-time...
-
Kelowna, Canada Interior Health Authority Full timePosition SummarySalary Range:Salary range for the position is $86,398 to $124,197. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees. Interior Health is hiring a permanent full-time...
