Student Support Specialist

4 weeks ago


Thunder Bay, Canada Confederation College Full time

Posting Type
Temporary

End Date (if applicable)
12/22/2023

Classification Title
PT Support 5

Pay Band
5

Min Salary
$21.47

Max Salary
$26.83

Position Summary
Incumbent provides support for a full range of registration and financial aid activities for all Confederation College students (post secondary, non post secondary, part-time, full-time, funded, contract, international). The incumbent provides students, potential students and community agencies with proactive advisement and assistance in support of the College’s strategic commitment to learner centered access and success. The incumbent must maintain and present accurate and up-to-date knowledge of programs, academic policies and procedures, registration processes, financial aid processes and services of the college. The incumbent may at times provides frontline cashiering services for students. The incumbent is responsible for evaluation, assessment, and maintenance of student records from acceptance of offer to graduation or withdrawal. This includes analyzing student registrations and/or records for all campuses in support of the enrollment audit which determines College funding. The incumbent works side-by-side with the other departments, such as Learning Resources Division, Admissions, and Accounts Receivable in working towards common goals.

Location/Campus
Thunder Bay Campus

Education

Minimum level of formal education required for the position
2 year diploma or equivalent

Specific course(s), certification, qualification, formal training or accreditation required for the position

Additional Requirements

Excellent communications and interpersonal skills

Advanced computer skills

Knowledge of the Ministry OSAP software would be an asset

Field(s) of Study

Office Administration, Business, Marketing, Accounting, Human Resources

Experience

Typical number of years of experience, in addition to the necessary education level, required to perform the responsibilities of the position
Minimum of three (3) years

Type of Experience

Posting Detail Information

Posting Number
SU-P-23-44P

Close Date
07/25/2023

Hours of Work
24 hrs/week

Shift Type
8:30am - 2:00pm



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