Records and Registration Specialist

3 weeks ago

Brampton, Canada Sheridan College Full time

Under the direction of the Manager of Records and Registration, the incumbent is a member of a team which provides a comprehensive range of support services within the Office of the Registrar to advise, guide and support a diverse population of domestic and international students. As a records expert, the incumbent provides specialized student record services including: maintenance of accurate Student Information System (SIS) records throughout the life cycle of the student, from enrolment through to graduation, according to academic policies and procedures, and Ministry of Colleges and Universities (MCU) regulations; provides direct support to students, faculty, and staff on various complex registration matters, and ensures compliance to academic policies and procedures; analyzes and verifies records for accuracy in support of Enrolment and Graduation Reporting to the Ministry.

What You’ll Be Doing

Managing student, Academic Faculties, and department enrolment activity for both course-based and block-based programs, that are time sensitive in nature through a variety of channels;
Responding to client issues involving course and timetable changes, course adds and drops, program withdrawals, and advanced standings while at the same time analysing each situation and providing the most current and accurate information to the client;
Assessing the students’ eligibility for readmission to a program and eligibility for graduation;
Assessing students’ progress in programs from term to term based on the academic standing policies and established requisites and identifying trends or variations in enrolment patterns that may affect the enrolment plan;
Ensuring student enrolment records are validated by proactively researching, analyzing and updating the Student Information System (SIS) in response to external reporting requirements for the College;
Performing other related duties as assigned.

About You

Your sharp problem solving, and conflict resolution skills allow you to solve challenges in a creative way.

You use your interpersonal skills to build working relationships and provide excellent customer service while demonstrating excellent judgement, tact, and diplomacy.

You enjoy working independently and as part of a team in a fast-paced environment.

You enjoy balancing many different tasks and can prioritize multiple projects while staying organized and maintaining a high level of attention to detail.

Must possess a minimum 3-year diploma/degree in education, social sciences, information technology, business administration, or a related field.

Must possess a minimum of 3 years of relevant work experience in an education environment processing complex, specialized information (Equivalencies to be considered).

Must have proficiency in operating a computer and relevant software packages as well as functional knowledge of a Student Information System (SIS) (Qless) is required.

Who We Are

**For more information, visit**: Why Work at Sheridan

Other Details

**Faculty/Department**: Office of the Registrar

**Primary Work/Campus Location**: Davis (may be assigned activities at any Sheridan campus)

**Work Categorization**: Hybrid Position | Combination of on-site (at least 3 days/week) and remote work

**Reference #**: J0723-1144

**Employee Group**: Support Staff - Permanent

**Payband**: I

**Hourly Range**: $36.19 - $41.94

**Hours**: 8:30am - 4:30pm

**Hours/Week**: 35

**Application Deadline**: July 28, 2023

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact Human Resources.

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.

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