Program Assistant

2 weeks ago


Red Deer, Canada Red Deer College Full time

Position Information

**Position Title**
- Program Assistant - Operations**Position Summary**
- The Division of Extended Education at Red Deer Polytechnic welcomes you to join their team as a permanent full-time Program Assistant - Operations. You will be responsible to provide course and administrative support for courses and programs offered through the Division of Extended Education. This includes assisting with course set up, preparing course packages and materials for each course, supporting instructors, students and organizations with class requirements, troubleshooting issues and class follow up.**Position Responsibilities**

**Course Delivery**
- Assist with set up:
- Provide instructors, students and organizations support for Lumens login, course information and the registration process when needed.
- Mange students on a waitlist when a seat becomes available, by notifying the student(s) and overriding registration to input student into the course.
- Problem solving, welcoming:
- Last minute photocopying/printing, technical support for audio visual issues, food order issues, custodial issues, unplanned room setup.
- Greeting and assisting walk in traffic.
- Greeting and ensuring instructor has everything needed for class.
- Follow up:
- Review courses in Lumens to ensure attendance and grades are entered by instructors.
- Notify instructor(s) if grades are not entered in Lumens 11 days after course completion.
- Submit grades for Banner entry if needed and converts grades into proper format if necessary.
- Submit all evaluations to Strategic Planning and Analysis, ensuring information is correctly categorized.
- Cancellations of courses - contact students, implement changes in master checklist, cancel food orders, complete transfer/refund in Lumens and notify accounting of changes, file documentation.
- Ensure proper letter/certificate is created according to student mark, mail out to student, file documentation.
- Invoice after delivery of program if a corporate client.
- Maintain and create spreadsheets as required.

**Online Course Training**
- Loading Blackboard content as directed by the Program Specialist
- Pull/track enrollment reports, create online accounts for students(Blackboard),remove old or existing students/managers from Blackboard, assist instructors in accessing and understanding Blackboard, order manuals/materials needed, ensure letters/log ons/materials are delivered to students, track progress, serve as contact for technical support, responsible for mail out of certificate/letter upon completion of course.
- Meets required timelines for successful course delivery.

**Provide coverage for**:

- Order paper for department, maintenance of printer/copier and re-ordering of toner, provide assistance to Program Specialist upon request, contact previous students about upcoming courses, update statistical forms and spreadsheets.
- Promote courses when prospective students inquire, creating interest lists when needed.

**Required Qualifications**
- Completion of a One (1) year college certificate, one (1) year university or equivalent
- Minimum one year related experience
- Experience with Microsoft Office Suite and databases
- General computer and printer knowledge

**Preferred Qualifications**
- Experience with Lumens, Banner, Blackboard, Microsoft 365 and Cognos would be an asset
- Data entry experience would be an asset

**Salary or Hourly?**
- Salary**Salary**
- Starting at $42,598 annually**Benefits and Compensation Information**
- Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to Institution closures between Christmas and New Year general holidays.- Eligibility to access the above mentioned benefits dependent upon the CUPE Collective Agreement and related RDP policies.

**About Red Deer Polytechnic**

**Red Deer Polytechnic** has been a pivotal part of central Alberta for nearly six decades. Since our story began as Red Deer College in 1964, we have proudly served our learners and communities with diverse programs, as well as impressive learning spaces and facilities.
- In the spring of 2021, our institution was officially granted status as a polytechnic, and our
- **new name** and
- **brand **were announced soon after. As Red Deer Polytechnic, we will continue to offer the same breadth of credentials and mix of
- We welcome you to further your career with Red Deer Polytechnic. We also welcome you to join us as a vibrant gathering place creating connections in our community. With
- **two campuses** and impressive
- **facilities**, Red Deer Polytechnic is an ideal place to learn,
- **work**,
- **conduct research** and enjoy
- **events**.
- Whatever brings you to Red Deer Polytechnic, we ar


  • Program Assistant

    7 days ago


    Red Deer, Canada Bredin Centre for Career Advancement Full time

    **PROGRAM ASSISTANT** Do you enjoy being that point of contact for clients and employers alike and do you have a solution-focused attitude? Do you have a great ability to work with a diverse group of clients and establish rapport quickly? If you answered yes and you are a computer-savvy administrator, an MS Excel guru, and won’t mind using that to help...

  • Program Assistant

    1 week ago


    Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: This position is responsible to assist Community Development department with the operation of a variety of recreation and/or arts and culture programs, summer youth camps and other community programming, ensuring that all standards and high customer service levels are met. The Program Assistant will be responsible for supporting the...


  • Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: The Facility Program Assistant in childminding provides support to the Collicutt Centre childminding and preschool programs by looking after children in our care, providing ongoing customer service, maintain a safe environment that protects the well being of children, maintain cleanliness and organization of the childminding area. -...


  • Red Deer, Canada The City of Red Deer Full time

    **Function/Purpose**: The Facility Program Assistant in childminding provides support to the GH Dawe Centre childminding and preschool programs by looking after children in our care, providing ongoing customer service, maintain a safe environment that protects the well being of children, maintain cleanliness and organization of the childminding area. **Job...


  • Red Deer, Canada Family Services of Central Alberta Full time

    **Position Description: Parent Child Assistance Program** **Mentor** **Number of Hours: 17.5 hours per week** **Salary: 23.36-24.06 per hr** **Position starts: March 1st 2023** **Contact: Judy Scott** Family Services of Central Alberta is a non-profit agency who assists individuals and families to maintain dignity, enhance autonomy, and strengthen...

  • Program Assistant

    7 days ago


    Red Deer, Canada Catholic Social Services Full time

    **_Catholic Social Services is currently recruiting for a full time (37.5 hours/week) Program Assistant in our Red Deer Immigration and Settlement office._** **_This is a contact position that ends March 31, 2024._** **Job Summary**: As a Program Assistant, your understanding of the needs of newcomers is very important as you will be responsible in...


  • Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: The Facility Program Assistant provides support to the Fitness & Wellness area by monitoring patrons, providing customer service, set up and take down of equipment and performing general cleaning tasks. - Grade 10 or equivalent. - Exceptional customer service skills. - Demonstrated high level of verbal, written, and listening skills. -...


  • Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: These positions will be required to work as part of the waterpark team, working directly with facility patrons. Monitoring specific areas within the waterpark, providing direction and education to patrons, assistance with first aid and emergency situations, cleaning and daily maintenance procedures and program support. - Grade 10 or...


  • Red Deer, Canada City of Red Deer Full time

    The Opportunity: These positions will be required to work as part of the waterpark team, working directly with facility patrons. Monitoring specific areas within the waterpark, providing direction and education to patrons, assistance with first aid and emergency situations, cleaning and daily maintenance procedures and program support. As our preferred...

  • Program Coordinator

    7 days ago


    Red Deer, Canada Heritage Family Services Full time

    Description: Overseeing a team of Child & Youth Care Workers and Team Leads, the Program Coordinator is responsible for overseeing all program operations including activities, staffing, training, intake/assessments/discharge, and documentation/reporting related to clients, staff, and program operations. Program Coordinator will also provide direct care to...


  • Red Deer, Canada Alberta Business and Health Institute (ABHI) Full time

    **Skills and qualifications for Teacher Assistants include**: - Excellent written and verbal communication skills - Good time management skills - Ability to solve problems and adapt to unexpected situations - Strong understanding of child development **Job Type**: Part-time **Salary**: From $20.00 per hour Expected hours: 12 per week Flexible Language...


  • Red Deer, Canada Alberta Business and Health Institute (ABHI) Full time

    **Skills and qualifications for Teacher Assistants include**: - Excellent written and verbal communication skills - Basic math skills - Good time management skills - Ability to solve problems and adapt to unexpected situations - Strong understanding of child development **Job Type**: Part-time **Salary**: From $20.00 per hour Expected hours: 12 per...


  • Red Deer, Canada Parkland Community Living and Supports Society Full time

    **FAMILY REUNIFICATION PROGRAM COORDINATOR**: Would you like a challenging opportunity, working in a fast-paced, team-oriented office environment? **The Company**: Parkland CLASS is a dynamic human services organization with 600+ employees. Based out of Red Deer, we provide supports to children and adults with developmental disabilities throughout Central...


  • Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: This position will be open until filled, with first review of applicants on April 15, 2024. **Posting Details**: Position Information **Position Title** - Summer Program Attendant II**Position Summary** - The Summer Program Attendant II is responsible for assisting in coordinating the day-to-day...


  • Red Deer, Canada Parkland Community Living and Supports Society Full time

    **RESIDENTIAL PROGRAM COORDINATOR: Term Position ending September 30, 2024.** Would you like a challenging opportunity, working in a fast paced, team-oriented office environment? **The Company**: Parkland CLASS is a dynamic human services organization with 600+ employees. Based out of Red Deer, we provide supports to children and adults with developmental...


  • Red Deer, Canada Government of Alberta Full time

    **Job Information**: Job Requisition ID: 46336 Ministry: Seniors, Community and Social Services Location: Red Deer Full or Part-Time: Full Time Hours of Work: 36.25 hours per week Regular/Temporary: Permanent Scope: Open Competition Closing Date**:August 17, 2023** Classification: Program Services 3 Market Adjustment **About Us**: Seniors, Community...


  • Red Deer, Canada Prairie Bus Lines Ltd Full time

    **Safety Program Leader** Seeking an opportunity to stretch your safety skills and partner with operational leaders to move the needle? Looking for a role where your day will never be dull? Prairie Bus Lines is seeking a Safety Program Leader to support its Red Deer and surrounding area locations. As a key partner and resource to the local operations team...


  • Red Deer, Canada Bredin Centre for Career Advancement Full time

    Looking for Employment as an **Equipment Operator** and ready for Skill Development? Bredin is offering a Government funded Equipment Operator training program in partnership with SATO at **NO COST **to the participants. It is specifically designed to meet the hiring needs of Alberta Companies in need of Equipment Operators. It provides a blend of job...


  • Red Deer, Canada The City of Red Deer Full time

    **The Opportunity**: These positions provide direct program support to recreation facilities’ activities and events. - Grade 10 or equivalent. - Exceptional customer service skills. - Demonstrated high level of verbal, written, and listening skills. - Intermediate First Aid Certificate - Commitment to the City’s Cornerstone...


  • Red Deer, Canada Red Deer Polytechnic Full time

    **Description**: - The Donald School of Business, Science, and Technology at Red Deer Polytechnic is a growing, learner-centred community that advances the mission of Red Deer Polytechnic to strengthen and enrich the intellectual, economic, cultural, and social development of Central Alberta. The Donald School of Business, Science, and Technology...