IT Manager

1 month ago

Victoria, Canada First Transit Canada Full time

**Job Purpose**:
**Major Responsibilities**:
Establishes system and network parameters as necessary to bring about optimal network performance and monitors network equipment resources to ensure sufficient resources are available for continued processing.

Reviews, monitors and controls all network activities and resource monitoring. Manage daily operations and assist and recommend future infrastructure upgrades. Maintain an inventory of computer equipment.

Provides network and data security and management of network server processes. Maintain network firewalls and employee internet management software.

Maintains subscriptions, routes, reporting and other aspects of operational changes in Trapeze and other scheduling software.

Oversees planning for growth of network resources by identifying needed processing power and computer resources.

Establishes procedures and standards for the orderly flow of data throughout the site network.

Maintains licenses and registrations of network and user software.

Manages the development, testing, deployment, monitoring, maintenance, upgrades, and support of IT systems, including data centers, databases, servers, operating systems, and associated hardware.

Recommends purchase of equipment and supplies in order to meet operational requirements of the business.

Conducts research and remains current with the latest technologies and solutions in support of procurement efforts.

Maintains asset management for IT hardware, software, and equipment.

Develops maintenance schedules for routine work on systems to be conducted afterhours.

Performs other duties and responsibilities as assigned

Minimum Education & Certifications

BS/BA in Computer Science, IT, Engineering, Management, Microsoft Certified Systems Engineer, or other related area

**Minimum Experience & Skills Required**:
3 years of Paratransit IT experience.

2 years supervisory experience required.

Strong technical knowledge of network and server operating systems.

Experience with support of Windows Operating Systems, SQL Server and Active Directory.

Proven experience in IT infrastructure planning, development, and operations.

Strong understanding of project management principles and practices.

Strong leadership skills.

Highly self motivated and self directed.

Keen attention to detail.

Proven analytical, evaluative, and problem-solving abilities.

Exceptional customer service orientation.

Microsoft and/or Unix certifications strongly preferred.

Knowledge of Trapeze software or other scheduling software including database maintenance
and administration

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