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Residence Training Coordinator

3 months ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 15

Please note, this is a temporary full-time contract opportunity with an expected end date of September 6, 2024 to cover a leave of absence.

**Secondments are Welcome**:
Click here for more details on secondment opportunities.

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The unit’s mission is to provide the best student experience through the development of thriving Residence communities, which engage our diverse student population in purposeful campus and community experiences, that lead to personal, civic and leadership development.

**Responsibilities**:
The Residence Training Coordinator will develop and coordinate all training, learning and professional development for the Department of Housing. Teams include Residence Life, the Office of Residence Education & Programs, Client Services and Residence Admissions (145 Residence Staff, 300 residents’ council members and residence sophs and the full-time professional staff) who are part of the Residence Life Management team. The incumbent will assist with the needs assessment, development, delivery, supervision, and evaluation of training programs delivered throughout the department of Housing. The Residence Training Coordinator will develop learning outcomes and assessment plans for all learning and training initiatives and will also lead the Hiring Committee in selecting Residence Staff.

**Qualifications**:

- Education:
- Undergraduate Degree in a related discipline
- Masters degree in Adult Education, Organizational Behaviour, Leadership or a related field with exposure to learning styles, adult learning principles and learning outcomes is preferred
- Experience:
- 5 years’ experience including management level experience in training or organizational development
- Demonstrated expertise in developing client needs analysis; designing curriculum; facilitating learning and coaching; and delivering learning and development seminars
- 3-5 years experience working in a large, complex organization; University residence environment is preferred
- Experience in using interactive / multi-media technologies is preferred
- Knowledge, Skills & Abilities:
- Demonstrated commitment to staff/student development and evaluation of educational programming including, but not limited to: advising student groups, providing leadership development; Commitment towards working with and addressing the needs of a diverse community varied in its ethnic composition, sexual orientation and abilities.
- Ability to work creatively and independently; ability to work collaboratively with others; demonstrate flexibility in organizing work; show a high degree of initiative, discernment, and resourcefulness; have and demonstrate thoughtfulness in decision making.
- Distributed or shared leadership approach
- Knowledge of training systems and theory, and learning outcomes and assessment; Familiarity with assessment tools such as; Emotional Intelligence Quotient EQ-i), StrengthFinders, Myers-Briggs Type Inventory (MBTI), Human Synergistics Leadership Simulations, etc.
- Knowledge or awareness of various measurement and evaluation tools or techniques such as Qualtrics, Microsoft Forms
- A thorough understanding of systems thinking and its relevance to organizational development
- Familiarity with Appreciative Inquiry techniques
- Detail oriented with an ability to manage multiple tasks and competing priorities.
- Ability to write and create new training materials including electronic learning methods
- Ability to communicate effectively in visual, written and oral form to enhance learning
- Strong facilitation skills with proven public speaking and presentation skills to both large and small groups
- Critical thinking and creative problem solving; generating innovative ideas and translating them into effective programs and services
- Exemplary team management and planning skills; good supervisory skills, including conflict-management skills
- Familiarity with student development theory, learning styles and personal growth concept; multicultural sensitivity
- Must have excellent computer skills including Microsoft Word, Excel, Publisher and PowerPoint; A working knowledge of OWL is preferred; familiarity with use of graphics and professional document layout
- Effective in interpersonal interactions while using a collaborative approach
- Innovative and enthusiastic while modeling a positive attitude
- Ability to