Customer Support/login

3 weeks ago

Surrey, Canada Element Materials Technology Full time

Overview:
Element has an opportunity for a **Customer Support/Login **administrator to join our growing team. This is a great opportunity to develop your career within a Global TIC business.

**Responsibilities**:

- Take client calls and satisfy client requests, for a variety of items including; additional analysis, reports, invoice status, pricing, sampling status, billing, etc.
- Using the in-house database and other systems effectively to ensure maximum efficiency
- Ability to work flexibly in a busy environment with an established team and processes

Skills / Qualifications:

- High school diploma with related experience
- On The Job Training Required: Quality System Training, WHMIS / Safety Training, LIMS Operation Training, LIMS Modules
- Relevant experience within an office environment would be advantageous
- Highly motivated and organized individual with a flexible approach to work

LI-TK1

Company Overview:
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement:
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

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