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Support Worker

3 months ago

Fort Saskatchewan, Canada The Bridge Wellness Hub for Youth Full time

**Support Worker Position Description**

The Fort Saskatchewan Wellness Hub for Youth (The Bridge) is a wellness hub for all youth between the ages of 11 - 24 years old. The Bridge provides various health and wellness services for youth including counselling and support groups/programs. We are an open and inclusive space for all youth to access whether they are utilizing support services or simply coming to hang out.

The Bridge Support Worker will support the Executive Director and Mental Health Navigator with the daily operations of the Drop-In by providing front line support to youth. This role focuses on non-clinical services such as life skill development, job preparedness, life transition, financial support, healthy relationships and mental well-being.

**Roles and Responsibilities**
- Greet visitors, answer the phone, and support touring the space
- Setting up snacks and meals for youth
- Assist with scheduled program activities
- Build strong and positive relationships with youth and families
- Debriefing with staff, volunteers, and service providers
- Ensure a healthy environment by cleaning after activities and meals
- Assist navigator with weekly social media posts on Instagram, and Facebook
- Manage social media posts on Instagram, and Facebook
- Create Flyers/ information pamphlets for Social Media and print format
- Helping the community understand the Stepped Care Model.
- Booking Clients
- Check-ins with volunteers, services providers and practicum students
- Check-ins with youth
- Create the calendar and coordinate with service providers, guests and contractors on scheduling
- Enrolling volunteers and practicum students in training opportunities
- Handle expenses, for personal card, business card, and petty cash
- Managing The Bridge independently on occasional nights when required
- Pick up items from the food bank and coordinate supplies
- Pick up groceries for the hub, and schedule snacks and supper for the week
- Support scheduled program activities with assistance from practicum students
- Support program activities with Navigator
- Administrative and office activities
- Food preparation
- Housekeeping activities
- Resolve conflict situations

Confidentiality and Privacy regarding Youth, Staff (including Support Services Staff) and Volunteers is of the utmost importance.

**Required Education, Experience and Skills**:

- A Diploma in health, social science or other related disciplines is preferred. Post secondary students are encouraged to apply.
- Strong interpersonal skills with good oral and written communication
- Passion for working with youth (ages 11-24) and within a multidisciplinary team
- Able to work well in a team environment with the ability to handle stressful situations in a non-confrontational, problem-solving manner.
- Understanding of health issues affecting youth, such as drug and alcohol addictions, intergenerational trauma, mental health, and other behavioural issues
- Understanding of harm reduction, person-centered, trauma-informed, and strength-based care
- Valid driver’s license and the ability to travel within Alberta is required
- Vulnerable sector and criminal record check, child intervention check required
- Experience with trauma informed care an asset

Compensation: $17/hour

Hours: 15 to 20 hours/week. Must be able to work two afternoon/evening shifts on Wednesdays and Thursdays.

**Job Type**: Part-time

**Salary**: $17.00 per year

Expected hours: 15 - 20 per week

Schedule:

- Day shift
- Evening shift
- Monday to Friday

**Education**:

- DCS / DEC (required)

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person

Application deadline: 2024-04-02