Barista/bartender/server/board Game Specialist

6 months ago

Edmonton, Canada Board N Brew Cafe Full time

**Job Summary**:
**Job Responsibilities and customer service**:

- Greet every customer with a friendly smile and positive attitude
- Is honest and promotes the values and mission of the Board N Brew Cafe
- Accurately process transaction through the POS and counts back change to customers
- Provides excellent customer service and builds rapport with customers by learning names and favorite drinks
- Responds appropriately to customer concerns
- Communicates customer complaints to management
- Deliver consistent and quality service and products to every customer
- Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders

**Product Quality**
- Educate customers on our products and services
- Maintains the highest level of standards for all product preparation including proper grinding of coffee beans and top quality drinks
- Familiarize with drink and food menu and recipe and how to make each items
- Follows health, safety and sanitation guidelines for all products
- Follow all company drink recipes and procedures
- Responsible for maintaining the espresso machine and thoroughly cleaning at end of each business day
- Keep work area clean and organized so that co-workers and management can locate resources and products as needed

**Teamwork and Initiative**
- Restock shelves when necessary
- Routinely clean the bar area, floor, windows and grinders, and take out trash, etc.
- Assists in the distribution of weekly shipments
- Communicates with co-workers and management to solve problems and improve the quality of products and services
- Maintain continuous communication with co-workers during peak business hours
- Assists in completing the opening and closing checklists

**Accountability**
- Adheres to company dress code
- Respects peers and management by being on time for scheduled shifts
- Adhere to appropriate standards of behavior in the workplace and to behaviors outlined in the Employee Handbook
- Ensures accountability of company funds and inventory
- Report potential safety hazards to the manager on duty
- Report all employee manager accidents to the manager on duty

**Education & Experience**:

- Barista experience is required
- Serving experience is ideal but not required
- medium game knowledge in order for recommendations
- Previous experience with POS register system is an asset
- ProServe is required
- Must be available to work weekdays and weekends
- Must be available to work open shifts and closing shifts on weekdays and weekends

Work Remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: $15.00 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

Application question(s):

- Please indicate what types of Board games you often play?

**Experience**:

- Barista: 2 years (required)
- Serving: 2 years (required)

Licence/Certification:

- driver's license (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

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