Lounge Server/bartender

6 months ago


Edmonton, Canada Four Points by Sheraton Edmonton South Full time

The Four Points by Sheraton has a culture that inspires our **RITE** values; **Respect, Integrity, Teamwork** and **Entrepreneurship.** As a member of the Food and Beverage Department the Bartender/Server is responsible for creating a warm and friendly atmosphere by engaging with guests and delivering exceptional service to ensure a memorable guest experience every time.

**Impact & Influence on Guests, Associates and Business**
- Responsible for taking menu orders and/or preparing drink or cocktail requests
- Serve/replenish and or clear food, and beverages
- Knowledge of menu, in house specials, promotions, etc. and utilize upselling techniques to maximize revenue
- Engage with customers, provide recommendations on menu and drink offerings, including preparation and ingredients
- Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change, processing gift certificates, room charges
- Handle any guest concern or complaints to ensure 100% guest
- Respond to telephone inquiries, room service orders and reservation requests
- Clean designated areas in accordance with department standards and health and safety regulations and requirements
- Comply with Provincial Liquor and Gaming Regulations
- Knowledge of department cleaning products; this includes complying with all safe handling procedures and wearing required PPE as necessary
- Conduct on the job training to new associates as required
- Other duties as assigned

**Education, Experience, and Skills**
- Bartender/Server experience an asset
- Food Safe Certification an asset

**Job Types**: Part-time, Casual

Schedule:

- 4 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)
- Bartending: 1 year (preferred)

Work Location: In person



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