Sales and Service Administration Representative

7 months ago

Ottawa, Canada Orbit Full time

Company Description
**Who We Are**

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

**Job Description**:
**What You’ll Do**:
Reporting to the **_Senior Manager, Hole-in-One and Prize Indemnity Program_**, you’ll**_ _**be** **responsible for providing information and administrative support to the Lifestyle Sales and Service department. This involves resolving customer issues, enhancing the departments’ customer service effectiveness and providing administrative assistance to the Brokers and Managers.

The core parts of your role will be to:

- Processes daily correspondences, which include reviewing, sorting, completing and routing incoming department correspondence. Initiates communications, as required.
- Reviews and responds accordingly to customer and third-party requests. This includes, but is not limited to, contacting clients and third parties for additional information, assisting with walk-in clientele and returning messages.
- Initiates communications and follow up requirements to clients and appropriate parties to request or verify information as required. This includes following established department procedures.
- Audits and updates policy information in the broker management system to ensure accuracy of data and policies.
- Completes administrative requests, which includes assembling information and documents, sending documents to clients, preparing client or prospect letters, and/or making changes to policies.
- Responds to telephone inquiries and written requests. This includes answering general account inquiries, processing billing changes directly on the carrier’s online system, and assessing risk according to binding requirements and client payment history.
- Processes policy cancellations and reinstatements as requested by clients and underwriters.
- Completes invoicing functions and manually transacts invoicing for specific carriers.
- Manages agency bill policies for specific carriers, sending pre-bill letters and ensuring that payment is collected and that documents are issued in a timely manner.
- Provides quality service while adhering to customer service standards and keeps information confidential to protect operations.
- Performs other duties within competence, as assigned.

**Qualifications**:
**Let’s Talk About You**:

- A secondary school diploma.
- RIBO license or willingness to obtain it in the future.
- A minimum of one year’s experience in an office environment.
- A minimum of one year’s experience in the insurance industry or a related field.
- Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
- Superior time management, project management and organizational skills to manage competing priorities.

Additional Information
**Some of the Perks We Offer**:
We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

- Rewarding salary and bonuses that truly value your dedication
- Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
- Defined benefit pension plan for a financially confident retirement
- 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
- Flexible work-from-home and hybrid options
- Unlock your potential with opportunities for advancement
- OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities._
- As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique._

LI-Hybrid

  • Sales and Marketing Representative

    4 weeks ago

    Ottawa, Ontario, Canada Acosta Sales & Marketing Full time

    About UsAcosta Sales & Marketing is a leading sales and marketing powerhouse behind top brands in the United States and Canada.Job SummaryWe are seeking a highly skilled Sales and Marketing Representative to join our dynamic team. As a Brand Ambassador, you will play a critical role in building strong relationships with department managers and representing...

  • Field Sales Representative

    4 months ago

    Ottawa, Canada Advantage Flooring and Painting Full time

    **Job Posting: Field Sales Representative at Advantage Flooring & Painting**: **Duties and Responsibilities**: - Regularly visit potential and existing clients to establish and strengthen business relationships. - Perform detailed assessments of client sites, provide comprehensive demonstrations, and propose custom flooring and renovation solutions. - Drive...

  • Field Sales Representative

    4 weeks ago

    Ottawa, Ontario, Canada Kognitive Sales Solutions Full time

    Kognitive Sales Solutions is a leading provider of sales solutions for top brands in Canada.About the RoleWe are seeking highly motivated individuals to join our team as Field Sales Representatives. As a key member of our sales team, you will be responsible for educating clients about President's Choice Financial products and driving sales...

  • Dynamic Sales Representative Opportunity

    4 weeks ago

    Ottawa, Ontario, Canada Kognitive Sales Solutions Full time

    Job OverviewKognitive Sales Solutions is seeking highly motivated sales-oriented individuals to join our team as Field Sales Representatives. Our ideal candidate will be responsible for educating clients and offering President's Choice Financial Products in-store.Compensation PackageWe offer a competitive base salary of $17.75/hour, with a minimum protection...

  • District Sales Manager

    7 months ago

    Ottawa, Canada ReadyQuip Sales and Service Full time

    At ReadyQuip Sales and Services Ltd., we are passionate about delivering top-quality products and exceptional customer service. As an established distributor in the province of Ontario, we offer endless career opportunities in a challenging and rewarding professional environment. Our team in Timmins, ON, is comprised of dedicated and self-motivated...

  • Sales Representative

    1 month ago

    Ottawa, Ontario, Canada Kognitive Sales Solutions Full time

    Role OverviewKognitive Sales Solutions is seeking a highly motivated and sales-oriented individual to join their team as a Field Marketing Representative. As a key member of the team, you will be responsible for educating clients and promoting President's Choice Financial Products in-store.Salary InformationThe base salary for this position is $17.75 per...

  • Bilingual Sales Development Representative

    1 day ago

    Ottawa, Canada Purple Sales Solutions Inc. Full time

    **About Purple Sales Solutions** At Purple Sales Solutions, we help technology companies grow faster in the territory of their choice, such as the United States, Canada, or Europe. We provide B2B Lead Generation and Sales services such as appointment setting and sales outsourcing. We manage the global operations from Toronto, with offices in Montreal and a...

  • Field Sales Development Representative

    2 weeks ago

    Ottawa, Ontario, Canada Kognitive Sales Solutions Full time

    About the OpportunityWe are seeking a highly motivated and sales-oriented individual to join our team as a Field Sales Development Representative.Job DescriptionEducate customers on President's Choice Financial products within the store pavilion, understanding their needs and making personalized recommendations.Drive sales, advocacy, and brand awareness by...

  • Bilingual French Sales Development Representative

    6 months ago

    Ottawa, Canada Purple Sales Solutions Inc. Full time

    Salary: **About Purple Sales Solutions** At Purple Sales Solutions, we help Technology Companies grow faster in the territory of their choice, in the United States, Canada or Europe. We provide B2B Lead Generation and Sales services such as appointment setting and sales outsourcing. We manage global operations from Toronto, with a presence in New York and...

  • Sales Representative

    7 months ago

    Ottawa, Canada Arctic Spa Ottawa Full time

    Arctic Spas Ottawa is looking for a competitive sales representative. Sales representative's duties include selling Arctic Spa high end luxury hot tubes, all weather pools, cold tubes, saunas and Cabana Coast outdoor furniture. The goal is to provide high quality customer service and to increase the company's growth. **Responsibilities**: - Ensure high...

  • Sales Representative

    7 months ago

    Ottawa, Canada Les Emballages Carrousel Inc Full time

    **Sales representative**: Emploi - Permanent Full-time - **Sales Representative - corporative accounts** Succursale: Ottawa -Ottawa Ontario K1G6Y4 **As soon as possible**Schedule: No information (Day) **Description: **Emballages Carrousel is a leader in packaging solutions in Quebec since 1971. To work at Emballages Carrousel means working for a local...

  • Technical Sales Representative

    6 days ago

    Ottawa, Canada Element International Trade Full time

    Our firm is looking for a motivated, self driven and detail-oriented **Technical sales representative** to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. Technical sales representative's responsibilities includes ; supporting sales, ensuring order...

  • Sales Administrative Assistant

    1 week ago

    Ottawa, Canada Sterling Ford Sales Full time

    **Responsibilities Include**: - Perform various administrative duties such as filing, photocopying, scanning documents, data entry, etc. - Assisting in preparation for deliveries. - Maintaining a tidy and organized workspace. - Collecting payments from customers and processing invoices. - Co-ordinate deliveries and insurance verification - Customer follow...

  • Lease Sales Representative

    3 days ago

    Ottawa, Canada Penske Truck Leasing and Logistics Full time

    Lease Sales Representative - Existing Account Development / B2B (**Job Number**: 2302935 ) Are you a self-starter, go-getter, and a deal manager looking to move your sales career forward? How about in an industry that is moving the things that move the world forward? The trucking sector of the transportation industry moved nearly 69% of all domestic...

  • Sales Representative

    7 months ago

    Ottawa, Canada BOXX Modular Full time

    **Sales Representative - BOXX MODULAR** We are seeking a driven Sales Representative to join our team as we expand into the Montreal, Quebec market. Working closely with our Branch Manager and Inside Sales Representative, the Sales Representative will develop and foster sales leads, develop new customer relationships, and provide stellar customer support...

  • Sales Representative

    7 months ago

    Ottawa, Canada Mermaid Pools and Hot Tubs Full time

    **Job Title: Commission-Based Sales Representative - Pool and Hot Tub Industry** **Company Name: Mermaid Pools and Hot Tubs** **Location: Ottawa, Ontario** **Job Type: Full-Time, Commission-Based** Are you a dynamic and motivated individual with a passion for sales and a love for the good life? Mermaid Pools and Hot Tubs, a leading player in the pool and...

  • Sales Representative

    7 months ago

    Ottawa, Canada Stryker Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we want** - **Charismatic...

  • Service Sales Representative

    7 days ago

    Ottawa, Canada GAL Power Systems Full time

    **Summary** The Service Sales Representative - Repairs will be responsible for major & minor repair service requirements. This sales and advisory position will provide customers with major and minor repair estimates generated by visiting customer sites in need of repair, as well as coordinating parts, pricing, and labor based on recommendations from Field...

  • Sales Representative

    1 week ago

    Ottawa, Canada Prio Auto Sales Full time

    We are looking for an experienced sales person to join our team. If you are a self-directed and goal-oriented team player with exceptional interpersonal skills, and want to build a life long career, APPLY NOW! Key Responsibilities - Understand clients' needs and concerns in order to provide exceptional service and reach customer satisfaction - Build...

  • Sales Service Representative

    1 day ago

    Ottawa, Canada Seguin Morris Inc Full time

    **Sales Service Representative tasks**: - Develops and maintains customer relationships in order to sell preventative maintenance contracts, service and repair work on HVAC products, and new products/projects. - Directs sales planning which includes an analysis of competitive products and selling techniques, marketing legislation, sales budgets, quotas,...