Av Systems Consultant

2 weeks ago

Montréal, Canada McGill University Full time

**POSITION CONTEXT**

Support the IT infrastructure with specific emphasis on AV. The incumbent will work closely with clients and other IT Professionals to assess needs, design, build and test workflows using the McGill University’s batch scheduling tool and supporting software. Other responsibilities include configuration of release packages and promotion of code between environments.

**Primary Responsibilities**:

- Provide Level 1 technical support within the ITS workflow assignments specific to AV classroom support and private rooms.
- Troubleshoot and research resolutions for simple incidents related to AV.
- Provide status reports from ServiceNow and problem summaries.
- Opening of facility work orders and appropriate follow-ups to ensure resolution.
- Participate in software/hardware upgrades including planning, scheduling and testing.
- Maintain audiovisual inventory by ensuring mínimal stock is always available and liaising with external vendors to gather quotes for the replacement of defective equipment and send for processing.
- Process the service requests accordingly to the work-instructions and procedures for different clientele
- Make recommendations to users as: Students, Academic, employees, guests, professor visitor, consultants, retirees, etc., and explain solutions in non-technical terms.
- Meet the objectives of the unit in delivering quality and efficient customer service and assistance in a timely manner
- Identify, isolate and communicate problems from, and to, all levels of internal service partners. Ability to be assertive and control conversations to gather relevant facts.
- Verify work with attention to detail, works independently, manage multiple priorities and operate in a fast-paced and demanding environment.
- Represent the team in project meetings with customer and technical areas.
- Keeping abreast of new technology and best practices
- Perform other duties as assigned by manager.

**Minimum Education and Experience**:
**Education**:DEC

**Experience**:Three (3) years’ related experience

**Other Qualifying Skills**:

- Technical understanding of distributed computing platforms, batch processing and change control concepts.
- Keeping abreast of new technology and best practices
- Demonstrated organizational, interpersonal, communication and problem-solving skills.
- ITIL concepts or similar
- Work well with mínimal direct supervision
- Functional knowledge of Audio-Visual Support, Maintenance and Repairs processes
- Good technical knowledge of IT Infrastructure systems
- Knowledge of CRESTRON Fusion software/system
- Good understanding of IP management tools such as IPAM
- Basic knowledge of concepts related to AV over the network
- Functional understanding McGill’s AV standards
- Strong English spoken and written. French, spoken. Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing.
- May be required to work off-hours (based on a pre-determined schedule).

**Salary**: $33.05-$40.97 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

  • Av Technician

    3 days ago

    Montréal, Canada Impact AV Solutions Full time

    **Overview** Impact AV Solutions is a Toronto-based AV company providing services for a multi-day conference at the **Four Seasons Hotel in Montreal**. We are looking for freelance and contract AV technicians to help with setup and tear down of the event. **Responsibilities**: - Set up and test audio visual equipment such as fast-fold screens, projectors,...

  • Av Coordinator

    4 weeks ago

    Montréal, Canada Plan Group Full time

    We are looking for an AV Coordinator to join our Technology team! The AV Coordinator will manage end-to-end aspects of audiovisual projects, conferences, and site meetings. To excel in this position, we are seeking a demonstrated ability to develop strong relationships and effectively communicate with both internal and external clients, positively...

  • Cad System Consultant

    2 weeks ago

    Montréal, Canada Hexagon Safety & Infrastructure Full time

    Hexagon Safety, Infrastructure & Geospatial is seeking a CAD System Consultant to guide public safety customers through the extensive process of implementing new computer aided dispatch systems. This highly technical role encompasses all aspects of software services delivery. The role carries with it a travel requirement of up to 70%. - Conduct in-person...

  • Yardi Implementation Consultant

    4 weeks ago

    Montréal, Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support....

  • Yardi Implementation Consultant

    3 weeks ago

    montréal, Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support....

  • Mdml Student Project Assistant

    3 weeks ago

    Montréal, Canada McGill University Full time

    Please refer to the job aid for instructions on how to apply. ** The position is exclusively available to McGill undergraduate students. It is a Work Study position, and only students who are Work Study eligible may apply. When submitting your documents, please include a copy of your Work Study approval. Be sure to indicate your faculty and program, your...

  • Business & Systems Consultant

    4 weeks ago

    Montréal, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • (Remote) Implementation Consultant

    2 weeks ago

    Montréal, QC, Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk...

  • (Remote) Implementation Consultant

    4 weeks ago

    Montréal, QC, Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk...

  • System Safety Consultant

    2 weeks ago

    Montréal, Canada spruceinfotech Full time

    **Company Description** Spruce InfoTech is a leading information technology firm that provides varied services to help clients change manage and transform their businesses by means of high quality, innovative and cost effective solutions. We provide services to different companies from small scale level to even fortune 500 organizations and guide them in the...

  • Yardi Implementation Consultant

    4 weeks ago

    Montréal, QC, Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support....

  • Yardi Implementation Consultant

    4 weeks ago

    Montréal, QC, Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support....

  • Yardi Implementation Consultant

    4 weeks ago

    Montréal, QC, Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support....

  • HR Systems Consultant

    4 weeks ago

    Montréal, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Jde Hcm Functional Consultant

    2 weeks ago

    Montréal, Canada Syntax Systems Ltd. Full time

    Summary: The Senior Canadian HCM Functional Consultant will have strong implementation skills covering JDE EnterpriseOne Payroll and Human Capital Management. Consultant will have the ability to lead client design workshops and data migration. Resource will convert legacy data to EnterpriseOne and split data for company mergers and divestitures. This...

  • Yardi Implementation Consultant

    4 weeks ago

    Montréal, QC, Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk...

  • Power Systems Consultant I

    4 weeks ago

    Montréal, Canada Aspen Technology Full time

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • SAP Pm Consultant

    3 weeks ago

    Montréal, Canada Syntax Systems Ltd. Full time

    **SAP PM Consultant** - Analyze business requirements (e.g., functional and technical requirements, information need, business processes) by conducting information-gathering sessions with clients, analyzing the information and being able to document an accurate understanding of their business requirements and mapping of those to SAP business processes. -...

  • Associate Project Consultant I

    1 week ago

    Montréal, Canada Open Systems International Full time

    The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...

  • Human Resource Information System Consultant

    3 weeks ago

    Montréal, Canada TalentTECH Full time

    **Implementation Consultant/Implementation Project Manager/Business Transformation Manager/HR Solution Implementation/Successfactors Consultant/Workday Consultant/**Human Resource Information System Consultant**: - SaaS** My client is a growing software implementation and consulting company and they are a key partner of a leading AI-driven HR software...