Tourism Ambassador

6 days ago

Cornwall, Canada City of Cornwall Full time

All students must be full time students and be returning in fall of 2024.

Students must meet the basic requirements of the position. Should you be offered the position, with the City of Cornwall, you will be required to submit verification of school status.

Your resume must clearly demonstrate how you meet the requirements of the position and have documentation to substantiate how you meet the requirements. We thank all those who apply; however, only those selected for further consideration will be contacted.

A division of Cornwall Economic Development, Cornwall Tourism serves to market Cornwall as a visitor destination. The office’s main functions include destination marketing, visitor services, support for festivals and events, and tourism investment attraction.

**Job Description - Tourism Ambassador**

Reporting to the Tourism Officer, the Tourism Ambassador will help spearhead Cornwall Tourism’s visitor services and community outreach strategies throughout the summer months. The positions will be based out of the Cornwall Civic Complex.

**Key Responsibilities**
- Serving as the front-line staff for visitor information services. This includes interacting with visitors and potential visitors to Cornwall in person, online and by phone and providing guidance to visitors on memorable events, attractions, and experiences to explore while visiting the City and region.
- Staffing and overseeing the operation of Cornwall Tourism's seasonal visitor information centre in Lamoureux Park. This will include maintaining the centre, assisting with in-person enquiries, handling sales of water and other items and stocking information.
- Representing Cornwall and providing information about the City to visitors at specific festivals and events in the community throughout the summer.
- Assisting with efforts to market Cornwall as a visitor destination by using writing, digital and photography skills to promote the community on the Cornwall Tourism website and various social media channels.
- Assisting with the delivery and stocking of information racks at local attractions, accommodations and public places with City of Cornwall marketing materials, maps and other resources.
- Assisting with other initiatives and projects such as the municipal bike rental program, the historic walking tour program and Arts in the Park program.
- Other duties as assigned

**Qualifications**
- Valid Class G driver’s license
- Strong verbal communication skills in both English and French
- Strong writing and photography skills along with experience in social media marketing
- Experience in retail and customer service an asset
- Ability to work independently and as part of a team

Please note: This position involves work on weekends and occasional evenings as well as some physical requirements (such as lifting boxes) and work in outdoor elements.

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