English/spanish Wfh Customer Service
6 months ago
NCRI is growing stronger and is seeking for English/Spanish WFH Customer Service Representative/Collector to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and outside-the-box thinkers.
**Home Office Equipment Requirements**:
- Equipment will be provided by the company
- High-speed internet with hardwires connection from the computer to the modem. Speed should be 50 MPBS download and 20 MPBS Upload.
**Requirements**:
- Communicate with customers for all outstanding amounts
- Establish a solid professional relationship with customers and educate them on best practices
- Negotiate the best payment arrangement to help resolve customers’ bills
- Maintains a high level of professionalism
- A background and credit check will be required.
**Bring it You're qualified if you**:
- Call center experience
- Collections experience is an asset
- Attention to detail
- Exceptional verbal & written communication skills in English and Spanish
- Professional phone etiquette
- Proven ability to achieve targets
- Dedication to maintaining a superior customer experience
- Enthusiastic and a positive "can do" attitude
- Ability to pass a background check
**What we offer**:
- Competitive base pay, plus uncapped performance-based commission
- Competitive insurance coverage, incentives, paid training, and breaks
- Outstanding referral bonus program
- Fun perks: Holiday events, food days, giveaways, prizes, themed events, and more
to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and outside-the-box thinkers.
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