General Manager

3 weeks ago


Nanaimo, Canada You Move Me Full time

**About Us**:
You Move Me is a locally owned and operated family business with a decade of experience serving the South Island community, headquartered in Victoria. With our recent expansion to Nanaimo, we are poised to broaden our reach even further We are in search of a stellar General Manager who embodies our hands-on approach, ready to dive into moves when necessary while also contributing to our sales and marketing initiatives. Expectations include spending at least two shifts a week on the trucks, with potential for up to five, based on your leadership, hiring, management, and team-running capabilities. Join us as we continue to grow and make a difference in our community

**Position Overview**:
As a General Manager at You Move Me, you will lead our team of movers in delivering top-notch service to our customers. You will oversee the onsite experience, ensuring the safe and damage-free transport of household goods, furniture, and commercial equipment. Your role will involve managing a moving crew, conducting on-site estimates, problem-solving customer concerns, and implementing in-field marketing tactics.

**Responsibilities**:

- Manage the onsite experience and ensure the safe transport of goods from origin to destination.
- Inspect trucks for required equipment, safety defects, and compliance with regulations.
- Deliver on You Move Me's four Quality Focus Areas: Friendly uniformed drivers, Clean shiny trucks, On-time service, and Up-front rates.
- Lead a moving crew of 5-10 movers to ensure safe and efficient packing, loading, and unloading.
- Prepare accurate on-site moving and packing estimates for customers.
- Problem-solve on-site to address customer concerns effectively.
- Implement in-field marketing tactics and perform administrative duties as required.

**Qualifications**:

- Exceptional leadership skills with the ability to motivate and inspire a team.
- Strong problem-solving abilities and customer service orientation.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Excellent communication and interpersonal skills.
- Customer service / management experience is an asset.

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$65,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Profit sharing
- Relocation assistance
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have a class five driver's license?
- What is your availability?
- When were you looking to get started?
- Do you have leadership experience?

Work Location: In person

Application deadline: 2024-06-06


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