Assistant Manager- Black Creek General Store

6 days ago

Nanaimo, Canada Gas n Go General Stores & Markets Full time

Gas N’ Go General Stores & Markets is a fast growing company with a great team This Island owned and operated franchise is dedicated to promoting values such as communication, teamwork, responsibility, and taking a hands-on approach. Gas N’ Go strives to promote from within, to ensure upward mobility for its employees.

We are looking for a responsible and self-motivated individual to work as the Assistant Store Manager. This new employee will be working alone as well as in a team setting, and so they must be able to work well with others and be self-motivated to do what the store needs. The Assistant Manager’s schedule will typically be evenings and weekends, they will work around the manager’s schedule. The Assistant Manager’s responsibilities include, but are not limited to:

- Ensure all staff are following Company Policies & Procedures;
- Delegate tasks to team members;
- Follow-up to ensure team has completed the required tasks for their shift;
- Daily paperwork;
- Execution and team follow-up of promotions;
- Ordering;
- Inventory Control;
- Waste Control;
- Finding other staff members to over shifts in the event of sickness or other absence;
- Assist Store Manager in growing sales;
- Maintenance calls as approved by Store Manager
- Listen and respond to customer complaints (escalating complaint to Store Manager if necessary);
- Training new & existing employees;
- Other duties are directed.

**ORGANISATIONAL RELATIONSHIPS**
- Reports to Store Manager

**INTERPERSONAL SKILLS**
- Ability to communicate effectively both orally and written
- Ability to maintain composure under pressure

**ACCOUNTABLITY**
- Ability to work independently and exercise initiative
- Ability to follow direction and complete assigned tasks in a timely manner

**Essential Skills**
- Good oral and written communication skills
- Demonstrate ability to work within a team environment
- Demonstrate ability to provide exceptional customer service
- Demonstrate ability to work on till with minor or no cash outages
- Demonstrate ability to complete daily and till paperwork
- Demonstrated ability to delegate and lead one to ten people at a time

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$21.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)
- Sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: One location

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