Associate, Stormwater Education

4 weeks ago


Brampton, Canada City of Brampton Full time

**Job Description**:
**JOB TITLE**:Associate, Stormwater Education & Outreach

**DEPARTMENT**:Planning, Building & Growth Management

**POSTING NUMBER**:105962

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**:Temporary 12-months

**HOURS OF WORK**:35 hour workweek

**LOCATION**:Hybrid Model*- when working onsite, you will report to the location of City Hall

**SALARY GRADE**:3

**HIRING SALARY RANGE**:$66,206.00 - $74,482.00 per annum

**MAXIMUM OF SALARY RANGE**:$82,757.00 per annum

**JOB TYPE**:Management and Administration

**POSTING DATE**:March 11, 2024

**CLOSING DATE**:March 22, 2024

**AREA OF RESPONSIBILITY**:
Reports to Coordinator, Stormwater Education & Outreach, the Associate, Stormwater Education & Outreach provides customer service excellence through the delivery of education and outreach programs for a variety of audiences and forums to elevate awareness of stormwater management, how it protects people, property and the environment and why the City continuously invests in its stormwater infrastructure.

The Associate, Stormwater Education & Outreach is responsible for supervising staff, providing performance feedback and assessing training requirements.

**Key Responsibilities**
- ** STAFF SUPERVISION**
- Responsible for recruiting, hiring, training, and providing ongoing supervision of staff
- Provides advice, guidance, and direction to staff to ensure successful delivery of event coordination and operations
- Maintains corporate, departmental, and divisional standards by ensuring the quality and accuracy of work of direct reports
- Provides ongoing feedback to staff, including discipline when required
- Assigns/coordinates tasks to direct reports
- Ensures compliance to governing legislations and regulations, corporate policies, procedures, standards and guidelines (i.e. Health and Safety and Payroll documentation)
- ** CUSTOMER SERVICE**
- Interact with audiences to ensure program delivery is meeting expectations.
- Meets with community groups to foster awareness of stormwater and environmental management.
- ** REPORTING**
- Provides data such as attendance, level of engagement, program feedback and continuous improvement recommendations to the Coordinator and others as required.
- Keeps staff and volunteer data regarding certifications and training.
- ** PROGRAM EXCELLENCE**
- Deliver presentations, information sessions, interactive displays, classroom talks and similar activities to schools, business and community groups, environmental interest groups.
- Collaborate with Coordinator in the planning and execution of initiatives as required
- Assist with preparation of program content, communications and engagement materials such as brochures, posters and booklets.
- Ensure that programs offered are of excellent quality.
- Solicit and receive feedback on public and community engagement activities.
- Report on trends, pre
- and post evaluations and report on outcomes
- Advise and make recommendations with a focus on business needs and client feedback
- Regular updates to website and support with social media channels

**SELECTION CRITERIA**:
***

**EDUCATION**:

- Post-secondary degree or diploma in Environmental Studies, Education, or equivalent.

**REQUIRED EXPERIENCE**:

- 2 years of related experience in a project team environment
- 1 year of supervisory experience

**OTHER SKILLS AND ASSETS**:

- Ability to understand technical information and translate to simpler forms
- Proficient in Microsoft Office
- Strong customer service and people management skills
- Ability to work flexible work schedules; evenings and weekends based on business needs
- Excellent written and verbal communication skills
- Excellent interpersonal skills and experience working with community groups and/or the private sector, other levels of government
- Strong organizational and time management skills
- Ability to work well under pressure
- Detail oriented, well organized and able to prioritize tasks and meet critical deadlines
- Able to work independently and as part of a team
- **_Various tests and/or exams may be administered as part of the selection criteria._

**Interview**:Our recruitment process may be completed with video conference technology.

***

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