Technician, Store Maintenance

3 months ago

Montroyal, Canada Groupe Dynamite Inc. Full time

**Technician, Store Maintenance**

Groupe Dynamite is a leading fashion digital retailer with two brands at the heart of our success, Garage and Dynamite. With over 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion since 1975.

Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit.

**Job Summary**:
Reporting to the Manager, Store Maintenance, the Store Maintenance Technician responsibilities require that they maintain and improve the maintenance of stores throughout Canada and the USA. The Technician will be required to support and assist in the day-to-day activities to ensure efficiency and limit any impacts to the operations while maximizing cost efficiencies and synergies.

You will be involved in our ongoing transformation from a traditional brick & mortar retailer, to an omni-channel leader and tech-first fashion disruptor.

**Responsibilities**:

- Assist store employees in the handling of any maintenance requests and emergencies regarding HVAC, electrical, plumbing, carpentry, locks, furniture, and sound systems;
- When needed, collaborate with landlords and operation managers on site;
- Process incoming requests promptly and accordingly, and ensure that activities are consistently and concisely documented;
- Coordinate logistics around purchases, prepare and approve purchase orders, reconcile relevant billing, and execute follow-ups;
- Help and assist internal departments with various projects and initiatives in stores;
- Resolve the findings and requirements established by the Health and Safety Committee as needed;
- Analyze each case, work order, and technician feedback assigned to you and help the store coordinators mitigate issues at store level while ensuring reasonable costs;
- Assist external resources for an effective resolution time;
- Help the store staff in troubleshooting issues/requests before deploying the appropriate resources;
- Track and follow up with their work in progress until completion;
- Be available for emergency calls outside regular office hours (in rotation with other team members);
- Other related duties as needed.

**Qualifications**:

- A DEC in Building Engineering, Architecture, Mechanical or Building Administration or any other relevant certificate;
- 2+ years of experience in facilities management;
- Good knowledge of purchasing methods and organizational skills;
- Strong knowledge of Excel and Word;
- Strong abilities in coordinating resources and day-to-day activities;
- Good organizational and analytical skills with the ability to work independently;
- Skills to recognize improvement areas, offer suggestions, and resolve problems;
- The capability of handling multiple priorities.

Over and above a competitive salary and bonus plan, registered retirement savings, and flexible group insurance with personalised coverage that meets your needs, you will be at the forefront of a growing organisation that understands the importance of investing in people.

You and your family can enjoy our employee discount at Garage and Dynamite, private sample sales throughout the year and many other exciting perks, including a very flexible vacation program.

**Our promise**

No day will be like the last - we aim to be better today than we were yesterday. We are committed to employment equity.

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