Dispatcher
1 month ago
Signature Sites Services is an established provider of sign, lighting, electrical, and commercial site services for leading Canadian and global companies. With a 30-year heritage in Western Canada and a continued focus on quality, customer service, and innovation excellence, we are thrilled to be adding to our team. Are you the one?
**Responsibilities**:
- Schedules and dispatches Service Technicians to appropriate locations according to customer requests, specifications, or needs.
- Schedules all service calls according to priority and in a courteous, professional manner.
- Able to remain calm while working within tight timelines.
- Thrives on pressure to deliver immediate solutions to customer related problems.
- Expected to have a “can-do” attitude
- Accountable, customer-focused, safety conscious, and respectful to all our stakeholders within and outside our organization
- Must be willing to work in a face-paced environment alongside others to support multiple crews and projects proactively.
- Strong organizational skills are needed in this role.
**Qualifications**:
- Analytical and critical thinking skills
- Strong problem solving skills
- Prove strength in communication and relationship building
- Minimum of 3 to 5 years' of experience in a dispatch and/or scheduling or planning role in a services based company
- Minimum of 3 to 5 years' customer service experience is a MUST
- Some post-secondary education is an asset
- Exceptional written and verbal communication skills required.
**Why You Should Join Signature Site Services**:
We offer a competitive hourly rate, extended health and dental benefits, training and development opportunities, and access to a company vehicle. If you are tired of being just a number, come join a company that will treat you like family. Submit your resume for immediate consideration.
**Job Types**: Full-time, Permanent
**Salary**: $25.00-$32.00 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Tuition reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
Work Location: In person
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