City Dispatcher

4 weeks ago


Langley, Canada iHaul Freight Ltd Full time

**Are you ready for a Change? Come check out iHaul.**:
Our clients, staff, drivers, and suppliers are to be treated with respect with the realization that our company would prosper based on a very simple philosophy of Integrity, which is so often forgotten in our fast-paced world around us.
Currently seeking a City Dispatcher.

At iHaul, our Customers and Drivers are what make our business a success. As a city dispatcher, you will provide support for the city (Local) truck fleet during regular business hours. This includes planning and monitoring of the city fleet, accurately distributing, receiving, and updating information. You will be responsible for handling all the driver-related communications within assigned and overflow queues. Identifying and participating in resolving issues relating to day to day activity of the driver. You must be well organized and accurate and have an urgency in carrying out daily activities.

**Qualifications**:

- Excellent Customer Service
- 2+ Local Dispatch experience is required.
- Time management
- Strong Team Player
- Great communication both verbal and written
- Professional, courteous, and polite
- Excellent listening skills
- Attention to details
- Problem-solving abilities
- A positive "Can Do" attitude
- Handle high-stress environment

**Duties**:

- Efficiently plan schedule, and dispatch drivers in real-time through acomputer-based dispatch/satellite system for on-time pick-ups and deliveries.
- Maintain working knowledge of products hauled, regulations and operating authorities.
- Ensure driver's compliance with HOS and Safety regulations when dispatching.
- Communicate driver and load information for the day team

**Shift**:
Must be flexible on working hours as we operate Sunday to Saturday 24/7.

Driven by integrity, honesty, and accountability we provide our customers with exceptional transport service.



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