National Accounts Coordinator

1 month ago


Cambridge, Canada Troy Life & Fire Safety Ltd. Full time

Our team is growing again **Troy Life & Fire Safety Ltd.** is recruiting for a **National Accounts Coordinator** to join our Cambridge, ON branch.

**Responsibilities**:

- Assist in new account set-ups and roll out
- Provide on-going customer account support and monitors general account activities from invoicing to service calls to issue tracking
- Be responsible for day to day activities of preventive maintenance business across multiple service offices and customer portfolios nationally
- Establish, develop and maintain business relationships with internal and external customers
- Participate in analyzing accounts in order to develop more streamlined operational procedures
- Process and verify the accuracy of orders/contracts from customers utilizing the organization’s internal technology system(s) and customer’s service agreements
- Initiate and follow through to completion all required action for response to customer service requests including order changes, maintenance of order/customer information and files
- Communicate any recommended changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the department as a whole
- Be responsible for identifying/monitoring any quality issues and manage/maintain customer specific reporting on account activities
- Support, identify and manages customer expectations
- Complete investigation and follow through of any customer challenges with appropriate departments/personnel
- Perform various administrative duties as required

**Qualifications**:

- Minimum 3 years customer service experience
- Bilingual in French and English would be considered an asset
- Preferred experience with coordination
- Ability to multi-task and work independently
- Effective communicator with efficient organizational skills
- Knowledge of Microsoft Office (PowerPoint, Word, Excel and Outlook) & GP would be an asset
- Highly motivated and proactive

**Troy Life & Fire Safety Ltd. **offers an excellent compensation package, and a comprehensive benefits program with paid sick days. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.
- Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005._

**Job Types**: Full-time, Permanent

**Salary**: From $46,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

**Experience**:

- coordination: 2 years (preferred)

Work Location: In person



  • Cambridge, Canada Challenger Motor Freight Inc. Full time

    **Envision**: Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canada’s 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose - to...

  • Volunteer Coordinator

    1 month ago


    Cambridge, Canada National Service Dogs Full time

    Schedule B **Job Description - Volunteer Coordinator** National Service Dogs (NSD) is a registered charity based in Cambridge, ON Canada, specializing in training Service Dogs for individuals with autism or PTSD and Canine Assisted Intervention Dogs for a diverse group of clients. **REPORTS TO**: Director of Operations **HOURS**: 37.5 hrs/week from the...


  • Cambridge, Canada Parrish and Heimbecker Full time

    **National Material Coordinator** **Parrish & Heimbecker **:Join our team that shares your Passion & Heart for Canadian agriculture! Parrish & Heimbecker, Limited (P&H) has an opportunity for a motivated, forward-thinking, and dedicated individual as a National Material Coordinator for our Milling division based in Cambridge, ON. ** P&H Milling**: P&H is...

  • Helpdesk Coordinator

    4 weeks ago


    Cambridge, Canada Herc Rentals Full time

    **Short Description** As a Herc Rentals ProSales Associate you will begin a fast-track learning journey through the Black & Gold Academy. We will prepare you for immediate placement into a Territory Sales Representative or Senior Operations Coordinator position with opportunity for future roles in branch management, region sales management, national...


  • Cambridge, Canada National Recovery Corp Full time

    _**National Recovery Corp**_ is looking for an Inventory Control Manager to join their active Collections Team. This is a hybrid, **experience required** position and a huge opportunity for someone who is driven and goal orientated as _**National Recovery Corp**_ rewards performance with a commission package above and beyond base salary. There is **no **cap...


  • Cambridge, Canada National Recovery Corp Full time

    **Job description** - **National Recovery Corp**_ is looking for a **Third Party Collection Agent** to join their active Collections Team. This is a hybrid, entry level position and a huge opportunity for someone who is driven and goal orientated as _**National Recovery Corp**_ rewards performance with a commission package above and beyond base salary. There...

  • Accounting Manager

    2 days ago


    Cambridge, Canada Cowan Insurance Group Full time

    You enjoy **managing** a team and contributing to a culture encouraging growth and development. You have strong comprehension skills that allow you to be a **quick learner**. You **adapt well to change** and enjoy implementing new projects or process improvements. You’re **detail-oriented** with strong **accounting skills** to ensure accurate financial...

  • Shipper and Receiver

    1 month ago


    Cambridge, Canada National Energy Equipment Full time

    National Energy Equipment, Inc. is the largest distributor of energy related equipment in Canada, providing service from coast to coast. Our greatest strength is our employees and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers. We have an opening in...


  • Cambridge, Canada PepsiCo Full time

    Overview The Frito Lay Customer Credit and Deductions manager is responsible for leading a team of direct reports who work with our Frito Lay Canada customers to ensure that invoices are paid on within credit terms and that all deductions related to these customers are processed on a timely basis. The role includes performing functional analysis of period...

  • Shipper and Receiver

    4 weeks ago


    Cambridge, Canada National Energy Equipment Full time

    National Energy Equipment, Inc. is the largest distributor of energy related equipment in Canada, providing service from coast to coast. Our greatest strength is our employees and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers. We have an opening in...


  • Cambridge, Canada Eptcon Ltd Full time

    _**We want to ELECTRIFY your work experience!**_ The land on which we at **EPTCON **Ltd work is situated on the traditional lands of the Anishnawbe, Haudenosaunee and Neutral Peoples. We are located on the Haldimand Tract which was promised to the Six Nations of the Grand River and Mississauga of the Credit First Nations for their role in the American...


  • Cambridge, Canada Eptcon Ltd Full time

    _**We want to ELECTRIFY your work experience!**_ The land on which we at **EPTCON**Ltd work is situated on the traditional lands of the Anishnawbe, Haudenosaunee and Neutral Peoples. We are located on the Haldimand Tract which was promised to the Six Nations of the Grand River and Mississauga of the Credit First Nations for their role in the American...


  • Cambridge, Canada Grand River Conservation Authority Full time

    **Non-Union Position** **Health and Safety Coordinator** Grand River Conservation Authority (GRCA) has an international reputation for excellence in managing the natural resources of the largest inland river system in southern Ontario. Encompassing approximately 6,800 square kilometres, the Grand River watershed has a population of almost one million...

  • Project Coordinator

    1 week ago


    Cambridge, Canada Power Tel Utilities Full time

    **Cormorant Utility Services** specializes in providing complete Engineering, Procurement and Construction of High Voltage electrical installations. Working with us will make you a part of a strong team that is dedicated to providing best in class service throughout our industry! Working at **Cormorant** you will be in a business casual atmosphere where we...

  • Service Coordinator

    3 days ago


    Cambridge, Canada Superior Propane Full time

    Reporting to the Service Manager, the Service Coordinator is responsible for proactively directing and dispatching the daily work schedules of Service Technicians (Gasfitters) to effectively and efficiently meet customer service needs. Utilizing logistics skills the Service Coordinator will also review and manage orders, removing obstacles and be responsible...


  • Cambridge, Canada MNP Full time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Assurance & Accounting team as an Accounting Technician. This diverse team of professionals are dedicated to exceeding clients’ unique needs within...


  • Cambridge, Canada National Diabetes Trust Full time

    Join us and receive $1000 signing bonus! **Part Time**: Up to 29 hours per week Our Organization The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently...


  • Cambridge, Canada National Diabetes Trust Full time

    Join us and receive $2000 signing bonus! Full Time - 40 hours/week Our Organization The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently used...


  • Cambridge, Canada National Diabetes Trust Full time

    Join us and receive $1000 signing bonus! **Part Time**: Up to 29 hours per week Our Organization The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in communities across Canada (excluding Quebec), we collect unwanted gently...


  • Cambridge, Canada RiteBite Orthodontics Full time

    RiteBite Orthodontics has an exciting full-time opportunity! We are looking for a talented Financial Coordinator to join our Kitchener/Waterloo/Cambridge/Listowel, ON team. Canadian Orthodontic Partners provides support services to RiteBite Orthodontics and our national network of community-based clinics in delivering personalized Orthodontic treatment. We...