Program Coordinator, Landlords

3 weeks ago

Mississauga, Canada Polycultural Immigrant and Community Services Full time

**Position Title: Program Coordinator, Landlords & Community Liaison**

**Organization Structure: Reports to Program Manager, RAP**

**Rate: $34.00 per hour, 40 hours per week**

**This is not a bargaining unit position**

**Scope**

Polycultural Immigrant and Community Services is a not-for-profit organization with a mission to help individuals and communities to gain equal opportunities to become productive members of Canadian society. Our organization has a strong history of helping newcomers, youth, women and seniors.

Reporting to the Reception Center Program Manager, the Program Coordinator, Landlord and Community Liaison develops working relationships with larger multi-unit For-Profit and Not-For-Profit Housing Providers in the Mississauga Peel/Halton region at the senior levels to help secure more housing options for refugees within the Refugees’ Reception Center through assessment, planning, facilitation, coordination, and advocacy.

**Responsibilities include but are not limited to**:

- Create, maintains database of potential multi-unit For-Profit and Not-For-Profit Housing Providers in the Mississauga Peel/Halton region
- Determines appropriate housing options, with consideration to location, proximity to necessary community services
- Create partnerships with women, youth, LGBTQS+ and other shelters in the area
- Develops, maintains strategic partnerships to provide housing opportunities for refugees based on their unique needs
- Negotiate competitive rental rates for refugees
- Builds database of peer partners in community to help with refugee services such as furniture, moving, etc.
- Ensure staff access and utilization of all available resources to maximize efficiency in the provision of services to clients, including information and referral, assessment and linkage/access to community services
- Maintains ongoing understanding of the individual needs, respecting values, preferences, beliefs, heritage and identity
- Actively coordinates with logistics and housing coordinator to explore solutions and remove obstacles to assist clients to have permanent housing
- Conduct assessments, utilize care planning tools, facilitate care coordination, and advocate for access to services
- Collaborate with staff to ensure wraparound services are being offered through outreach, mental health services, providing harm reduction support and housing
- Effectively communicate with co-workers, consulting and sharing resource information and providing case coverage as required
- Maintains accurate client records, including case note documentation and progress reports
- Responsible for compiling statistical information and preparing reports for various stakeholders
- Participate in coordinated service meetings
- Foster ongoing development and education of staff, including identifying individual staff learning needs, recommending educational learning paths in consultation with Human Resources
- Models appropriate behaviors to staff consistent with our Mission and Values
- Other duties as required.

**Competencies**

**Attention to Detail**
- Thoroughness in accomplishing a task through concern for all the areas involved, no matter how small. Monitors and checks work or information and plans and organizes time and resources efficiently._
- **Communication**_
- Uses a variety of communication styles and strategies to foster open communications, the exchange of information and discussion on an ongoing basis._

**Continuous Learning**
- Demonstrates eagerness to acquire necessary technical knowledge, skills, and judgment to accomplish a result or to serve clients’ needs effectively. Has desire and drive to acquire knowledge and skills necessary to perform job more effectively._

**Leadership**
- The ability to recognize, attract, and administer talents to work toward a shared vision and purpose in the best interests of the organization, the people comprising it and the people it serves. The "team" here should be understood broadly as any group in which the person takes on a leadership role, formally or informally._

**Self Management**
- The ability to effectively and responsibly manage your own actions, well being and time to achieve organizational goals, self-improvement and personal growth. To maintain an effective work/life balance in response to a stressful, challenging and dynamic work environment._

**Teamwork**
- The ability to work cooperatively with others, in a participatory or leadership role to create teams that use the combined strengths of individual members to accomplish organizational goals._

**Qualifications & Experience**
- Degree in Business or related field or equivalent combination of education and/or experience
- Minimum 5 years’ experience with presentations, project management, and property management
- Knowledge of GTA and surrounding areas housing landscape and community resources
- Demonstrated ability to work with large corporate entities and not-for-profit institutions
- Demonstrat

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