General Manager

4 months ago


Toronto, Canada Staples Full time

**Who we are**

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

**We are building an inclusive and diverse team**

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

**Some of what you do**

As the General Manager, you’re responsible for enabling our work, learn, and grow culture; for our customers and associates. You model and nurture a customer centric culture built on connecting, sharing, and partnering to help our customers achieve their working and learning goals. You inspire our customers, associates and community; delivering financial results and achieving operational excellence. You foster an environment in which associates develop skills and knowledge, and where they feel engaged and empowered.
- Provide leadership and shape the customer centric culture at the store.
- Build your community network and nurture the customer experience.
- Lead referral-based business development to grow sales and customer loyalty.
- Develop and execute SolutionShop (printing, digital marketing, shipping and tech services) business development strategies.
- Drive and encourage team for referral-based business development
- Provide team leadership through hiring, onboarding, coaching and development
- Manage costs and meet all operational and financial metrics.
- Manage and inspire the overall operational excellence and customer experience for your store. This includes overseeing all legislative and compliance standards are maintained.
- Oversee asset protection procedures, privacy standards and drive compliance.
- Participate in district and regional initiatives, projects and meetings to learn and grow in your role as a leader.
- Act as an agile change leader, embracing change and owning the change and communication plans to ensure successful execution.
- Lead a culture of engagement through ongoing learning, talent development, succession planning and the use of the performance management processes in the store.
- Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, your team, and our customers as a key priority.

**Qualifications**:
**Some of what you need**
- 5 years of Retail Management experience (as a general manager or any other sector focused on customer experience)
- Proven track record of achieving customer service excellence and driving sales results, while maintaining positive team culture
- Focus on building partnerships and community
- Advance-level in communication, able to inspire and lead a team
- Comfort with technology
- Be a dynamic, inspiring partner to our customers and for our associates
- Curious
- Approachable
- PassionateSolutions Finder

**Some of what you will get**
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more...

**Additional Information**
- This role works in a retail store environment involving fast paced and some moderate physical aspects to the role in merchandising. This role involves walking for the majority of the day.We’ll also ask you to work a variety of shifts including evenings and weekends.

WorkLearnGrow1



  • Toronto, Ontario, Canada Manager Full time

    We are seeking a diligent and organized individual to assist with various tasks in our lab environment.Job Summary:This is a general laborer position that requires the ability to lift 45 pounds and navigate stairs frequently throughout the day.Key Responsibilities:Clean and maintain walls, carpets, bathrooms, and windowsPerform light maintenance tasks as...

  • Clinical Team Manager

    2 weeks ago


    Toronto, Canada North York General Hospital Full time

    **Company Bio** IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and...

  • General Manager

    7 months ago


    Toronto, Canada Prohibition Social House Full time

    Prohibition Social House's parent company, Aidan Hospitality is hiring a Restaurant General Manager! As our General Manager, you’ll never be bored. You’ll be responsible for making sure our restaurant runs smoothly. **We offer**: - Competitive compensation - Insurance benefits - Bonus opportunities - A great work...

  • General Manager

    2 days ago


    Toronto, Canada Cerise Fine Catering at the Beanfield Centre Full time

    Cerise Fine Catering at the Beanfield Centre, is brought to you through a partnership between the Windsor Arms Hotel and Sodexo Live! with hospitality at the epicenter of our service promise, Cerise Fine Catering ensures that each event is uniquely designed and customized to your individual taste and occasion. Nothing beats the power of being at a live...

  • General Manager

    3 days ago


    Toronto, Canada Founder Restaurant Full time

    Founder Restaurant is seeking an experienced, passionate, and professional General Manager to join our team! We are a fast-paced, casual fine-dining Restaurant and Cocktailbar in the heart of Dundas West, specializing in eclectic bistro plates, hand-crafted house cocktails, wine, beer, and a lush atmosphere. We are currently seeking a General Manager to...

  • General Manager

    7 months ago


    Toronto, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • General Manager

    7 months ago


    Toronto, Canada F45 Training Stockyards Full time

    **About F45 Training**: F45 Training is a global fitness community that specializes in high-intensity group workouts. Our mission is to help individuals around the world achieve their fitness goals in a supportive and motivating environment. With a focus on functional fitness, we offer dynamic, results-driven training sessions designed to improve strength,...

  • General Manager

    3 months ago


    Toronto, Canada Thinking Cap Full time

    **Job Title**: General Manager We are seeking a General Manager to oversee internal operations, ensuring smooth day-to-day functioning within the company. This role is not client-facing but is crucial in supporting the internal team, managing policies, and handling administrative responsibilities to maintain an efficient and productive workplace. **Key...

  • General Manager

    1 month ago


    Toronto, Canada Beth Friel Full time

    Job Opportunity: General Manager - Restaurant - Duffy’s Tavern We are seeking a highly motivated and experienced General Manager to lead our dynamic team and oversee the daily operations of our restaurant. As the General Manager, you will play a key role in ensuring exceptional guest experiences, managing a high-performing team, and driving business...

  • General Manager

    7 months ago


    Toronto, Canada Auguste Escoffier School of Culinary Arts Full time

    **General Manager** **Expanding Restaurant Group in North Toronto** Are you a seasoned hospitality professional with a knack for leadership and a passion for delivering exceptional guest experiences? Our renowned restaurant group in North Toronto is seeking a dynamic individual to join us as a General Manager. As the General Manager, you will spearhead the...

  • General Manager

    3 months ago


    Toronto, Canada Dave's Hot Chicken Full time

    Dave's Hot Chicken is looking for a General Manager to oversee the daily operations of a small, fast-paced, and growing restaurant group. The General Manager will oversee the management team, set goals and objectives, hire and train new employees, and manage the financial budget. As a General Manager, you will be responsible for both front of house and back...

  • General Manager

    7 months ago


    Toronto, Canada Dave's Hot Chicken Full time

    Bite Brands is looking for a General Manager to oversee the daily operations of a small, fast-paced, and growing restaurant group. The General Manager will oversee the management team, set goals and objectives, hire and train new employees, and manage the financial budget. As a General Manager, you will be responsible for both front of house and back of...

  • General Manager

    7 months ago


    Toronto, Canada Dave's Hot Chicken Full time

    Bite Brands is looking for a General Manager to oversee the daily operations of a small, fast-paced, and growing restaurant group. The General Manager will oversee the management team, set goals and objectives, hire and train new employees, and manage the financial budget. As a General Manager, you will be responsible for both front of house and back of...

  • General Manager

    7 months ago


    Toronto, Canada Compass Group USA Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • General Manager

    6 months ago


    Toronto, Canada Germain Hotels Full time

    Your passion for the hotel industry is matched only by your leadership skills Are you inspired by the desire to mobilize people around objectives that are consistent with your values? We're looking for a General Manager who leads by example, ensuring that the activities and operations of a hotel complex lead to optimal financial performance and a memorable...

  • General Manager

    7 months ago


    Toronto, Canada Dime On Queen Full time

    Description We are seeking a talented and dynamic General Manager to join our team in the hospitality industry. As the General Manager, you will be responsible for overseeing the operations of our establishment and ensuring exceptional guest experiences. We are looking for someone who is passionate about delivering exceptional customer service, has strong...

  • General Manager

    7 months ago


    Toronto, Canada Florette Full time

    Florette is looking for a General Manager with a true passion for food, beverage, and hospitality. We're a neighbourhood restaurant in West Queen West dishing out funky food and cocktails, in a cozy, stylish space. Our menu focuses on comfort-inspired sharing plates with local, seasonal ingredients and inventive culinary-inspired cocktails + cool natural...

  • General Manager

    7 months ago


    Toronto, Canada Florette Full time

    Florette is looking for a General Manager with a true passion for food, beverage, and hospitality. We're a neighbourhood restaurant in West Queen West dishing out funky food and cocktails, in a cozy, stylish space. Our menu focuses on comfort-inspired sharing plates with local, seasonal ingredients and inventive culinary-inspired cocktails + cool natural...

  • General Manager

    5 days ago


    Toronto, Canada Scotland Yard Full time

    **We are seeking a talented, ambitious, and energetic general manager, to lead our service team.** * Scotland Yard is a 40+-year-old establishment, beloved in the neighborhood and as busy as it has ever been. We are an independent, family-run business, that is totally guest-focused in our approach. We are an ethical and inclusive company, that believes...

  • General Manager

    4 months ago


    Toronto, Canada OBF Gyms - Downtown Toronto Full time

    Job Summary: Optimal Body Fitness (OBF Gyms) is a high-end personal training facility dedicated to transforming lives through personalized fitness and nutrition programs. Our mission is to provide exceptional service and results-driven experiences for our clients. As our company continues to grow and expand, we are looking for a dynamic and experienced...