Restaurant Hostess/host

3 days ago

Greater Montreal Area, Canada Playground Full time

Playground is rapidly expanding and is currently seeking an energetic and outgoing **_Restaurant _**_H_**_ostess / Host_** to join our team in The Rail Coal Fire Bistro.

Playground is proud to have grown from modest beginnings to a poker destination of international caliber. With the continued support of poker players from all over the world, Playground continues to expand and further develop our service offerings for our valued guests. Conveniently located just 15 minutes south of downtown Montreal in the Mohawk territory of Kahnawake, the complex currently offers over 40 poker tables and a selection of over 600 Electronic Gaming Devices (slots). In addition, Playground includes an inviting and locally renowned restaurant The Rail Coal Fire Bistro and is in the midst of an exciting expansion project that will include expanding the gaming floors, a stunning hotel and additional contemporary food and beverage outlets.

**_ Full-time & Part-time available - Variable schedule: Days, Nights, Weekends_**

Reporting to the Restaurant Manager, the Hostess / Host is the first point of contact for our guests. Your main responsibilities include greeting guests, providing accurate wait times and leading customers to the dining and bar areas. To succeed in this role, you must have excellent organizational and interpersonal skills and enjoy working in a fast-paced environment.

**Responsibilities**:

- Greet and assist guests in a warm and professional manner
- Deliver superior service and maximize customer satisfaction
- Knowledge of the dining room table numbers and their assigned locations
- Provide accurate wait times and monitor waiting lists
- Lead guests with reservations to assigned dining and bar areas
- Manage reservations and available seating options
- Maintain a clean and organized reception area
- Assist in helping clear and set tables when time permits
- Communicate and collaborate with busboys to ensure quick and efficient service

**Requirements**:

- Must be bilingual (French and English) and 18 years or older
- Excellent communication, interpersonal and organizational skills
- Ability to multitask and remain calm and professional in a fast-paced environment
- Has an excellent understanding of time management
- A positive and collaborative team player attitude
- Must be able to work on your feet for the duration of the shift
- Flexibility to work various shifts, including weekends, evenings and holidays
- ________

Playground est en pleine expansion et est actuellement à la recherche d'une **_hôtesse de restaurant / hôte_** énergique et extravertie pour se joindre à notre équipe dans le bistro Rail Coal Fire.

Playground est fier d'avoir connu des débuts modestes et d'être devenu une destination de poker de calibre international. Grâce au soutien continu des joueurs de poker du monde entier, Playground continue de s'étendre et de développer ses offres de services pour ses précieux clients. Situé à seulement 15 minutes au sud du centre-ville de Montréal, dans le territoire mohawk de Kahnawake, le complexe offre actuellement plus de 40 tables de poker et une sélection de plus de 600 appareils de jeux électroniques (machines à sous). En outre, Playground comprend un restaurant accueillant et réputé localement, The Rail Coal Fire Bistro, et est au milieu d'un projet d'expansion passionnant qui comprendra l'agrandissement des étages de jeu, un hôtel magnifique et des points de vente de nourriture et de boissons contemporains supplémentaires.

**_ Temps plein et temps partiel disponible-Horaire variable: Jours, Nuits, Week-ends_**

Relevant du Directeur du Restaurant, l'Hôtesse / Hôte est le premier point de contact pour nos clients. Vos principales responsabilités comprennent l'accueil des invités, la fourniture de temps d'attente précis et l'orientation des clients vers les espaces de restauration et de bar. Pour réussir dans ce rôle, vous devez avoir d'excellentes compétences organisationnelles et interpersonnelles et aimer travailler dans un environnement en évolution rapide.

**Responsabilités**:

- Accueillez et assistez les invités de manière chaleureuse et professionnelle
- Offrir un service de qualité supérieure et maximiser la satisfaction de la clientèle
- Connaissance des numéros de table de la salle à manger et de leurs emplacements assignés
- Fournir des temps d'attente précis et surveiller les listes d'attente
- Dirigez les clients avec des réservations vers les zones de restauration et de bar assignées
- Gérer les réservations et les options de sièges disponibles
- Maintenir un espace d'accueil propre et organisé
- Aider à clarifier et à établir les tables lorsque le temps le permet
- Communiquer et collaborer avec les busboys pour assurer un service rapide et efficace

**Exigences**:

- Doit être bilingue (français et anglais) et âgé de 18 ans ou plus
- Excellentes aptitudes à la communication, aux relations interpersonnelles et à l'o

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