Administration Supervisor
6 months ago
Company Introduction: T&T Supermarket Inc. was founded in 1993 with two stores in BC. Since then, it has expanded rapidly and is now Canada’s largest Asian supermarket chain with 33 stores across the country: 14 in BC, 7 in Alberta, 11 in Ontario, and 1 in Quebec. The Company’s continuous expansion is going to bring more new stores in the next couple of years.
The Role: Reporting to the Manager, Administration, this position is to assist Manager on ESC office admin management support, travel arrangement & company carpool management.
- Major Responsibilities: Company Vehicle & Building Card Management - Company vehicle booking and scheduling, booking for company vehicle regular maintenance, CVOR certificate renewal and update, insurance coverage renewal, vehicle accident report and follow up any accident-related issues, car drivers update to insurance company, managing office building and parking cards.
- Procurement, Vendor and Service Contract Management - Survey, search, selection, negotiation, renewal & recommendation of applicable supplier
- Property Management / Tenant Management - Liaise with Landlords on Property Issues at ERO and stores, resolve issues with landlords on problems arise at ERO and stores, minor office building and equipment R&M requests handling,
- Insurance and liability matters - Ensure customer incident reports are properly filled out and reported promptly to insurance company, work with insurance adjusters on claims investigation and handling at the store level, compile and document losses for claim submission (insurance or vendor claim).
- Expense and cost components management - Review applicable store operating and admin expense invoices for further approval or payment.
- To assist Manager in all aspects of support to stores / warehouse / office in Ontario / Quebec.
- Required to connect with customer, landlord, vendor, contractor, tenant, government, police, legal and colleagues of different departments.
- Work in a team of 4-5 persons and help to supervise 2 junior staff.
- Front desk office - maintain a high standard office reception area with support from a junior staff.
- Travel management - booking air ticket, rental car and hotel for staff travelling.
- Invoice and billing support - Issue purchase order and process utility invoice for payment, perform billing analysis and keep track of record.
- Perform any other duties as required by Manager.
- Knowledge, Skills and Ability Requirements: Have a passion in delivering great customer service, able to communicate to all levels of internal and external customers in both English and Chinese (Cantonese or Mandarin)
- Computer knowledge, including effective working skills of MS Word, Excel and PowerPoint.
- Able to work independently and collaboratively as part of a team.
- Possess positive and ‘can do” attitude, ability to handle pressure well.
- Demonstrates a keen sense of urgency and commitment to follow up and meet multiple deadlines without compromising on work quality.
- Valid class “G” driver’s license with clean driving record.
**Experience**:
- Have proficient knowledge in retail / office administration with 3+ years of relevant experience.
- Previous retail experience an asset.
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