Bilingual Disability Claims Specialist

2 months ago

Winnipeg, Canada Johnston Group Full time

**Johnston Group** provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of _Canada’s Best Managed Companies_ and was named one of _Manitoba’s Top Employers_. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.

In this role, you will examine, assess, and manage a caseload of short-term disability claims. You will communicate with employers, employees, advisors, insuring partners, and healthcare practitioners to develop and facilitate modified and accommodated return to work programs. This will involve obtaining required functional abilities information to assess ongoing benefits entitlement, and addressing any barriers, impacting return to work opportunities. You will also assist the employee and employer transition to a long-term disability program if required, including monitoring the status of long-term disability claims with insurance carriers.

**Qualifications**:

- Ability to communicate fluently in French and English (oral and written)
- One to three years’ experience managing short-term disability claims or employer-based return to work or disability management programs
- Excellent written and verbal communication skills
- Demonstrated ability to provide empathetic, return-to-work focused support to employees
- Strong organizational, analytical, time management and problem-solving skills
- Ability to work independently and as part of a team
- Strong computer and Microsoft Office skills including Word and Excel
- Knowledge and experience with developing and facilitating modified and accommodated return to work programs
- Certification in disability management, return to work coordination, or rehabilitation consulting would be considered an asset
- University degree or college diploma in a related field would be considered an asset

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