Travel Specialist
4 months ago
Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 hours per week
- Education: Bachelor's degree
- Experience: 3 years to less than 5 years
**Asset languages**:
- Arabic
**Work site environment**:
- Middle East
**Work setting**:
- Corporation or company ticket office
- Travel wholesale company
- Retail business
**Tasks**:
- Investigate new travel areas, hotels and other amenities
- Manage difficult situations with customers
- Sell travel products and travel insurance
- Prepare marketing materials
- Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events
- Calculate costs, process refunds and attend to other financial transactions
- Attend to cancellations and schedule changes
- Make transportation and accommodation reservations using computerized reservation and ticketing system
- Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
**Computer and technology knowledge**:
- Galileo
- Travel software packages
- Amadeus
- Apollo
- MS Office
- Sabre
**Travel bookings**:
- Business travel
- Leisure travel
- Individual travel
- Group travel
- International travel
- Adventure travel
- Cruise ship
**Geographical areas of specialization**:
- Western Europe
- Central Europe
- Eastern Europe
- Northern Europe
- Africa
- Asia
**Area of specialization**:
- Sales
**Transportation/travel information**:
- Willing to travel
- Willing to travel cross-border
- Willing to travel overnight
- Willing to travel internationally
**Work conditions and physical capabilities**:
- Attention to detail
- Work under pressure
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
**Long term benefits**:
- Other benefits
**Other benefits**:
- Free parking available
- Paid time off (volunteering or personal days)
- Parking available
- Variable or compressed work week
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